System Support Engineer

VDL ENABLING TECHNOLOGIES GROUP (SINGAPORE) PTE. LTD.; Singapore; Presencial; SGD 40.000 - 60.000; Jornada completa

Descripción de la vacante

VDL ENABLING TECHNOLOGIES GROUP (SINGAPORE) PTE. LTD. seeks an IT Support professional to maintain and secure our IT systems and networks, ensuring uninterrupted operations. You will troubleshoot issues, safeguard access, and explore improvements for cost savings and productivity.

The role requires a degree in IT or related fields, strong communication, and problem-solving skills, with familiarity across Windows and MacOS platforms. Applicants should be prepared to work in Singapore.

Formación

• Bachelor-level degree in IT, CS, computing, engineering or related field.
• Clear communication skills are essential.
• Strong problem-solving abilities are required.
• Knowledge of Windows and MacOS platforms is beneficial.

Responsabilidades

• Maintain and update all IT systems, devices and peripherals for stable, reliable performance.
• Troubleshoot and resolve IT issues to prevent recurrence.
• Ensure security and access control of IT systems, networks and data.

Conocimientos

Windows

MacOS

Communication

Problem solving

Educación

Degree in IT, Computer Science, Computing, Engineering or relevant field

Descripción del empleo

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and in compliance with VDL/ETG standard and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, its devices and peripherals, within the company to ensure stable and reliable performance.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT-systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Research and benchmark new developments in the IT industry and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Create regular backup of all relevant company’s data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Manage access control to company's IT systems and data, to prevent unauthorized access and ensure its security and IP protection.
• Support and participate in company continuous improvement program.

Qualification and Experiences:

• Degree in IT, Computer Science, Computing, Engineering or relevant field.
• Clear communication skills.
• Problem solving skills.
• Knowledge about different platform (e.g. windows, MacOS).