System/network Engineer - for Hongkong

OMEGA 365 SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

OMEGA 365 SINGAPORE PTE. LTD. is seeking a System Engineer to provide on-site and remote support for multiple clients, focusing on maintenance of server/desktop and network infrastructure. The role offers exposure to diverse technologies and environments.

Candidates should have 3+ years in infrastructure technical support, hands-on network security experience, and strong English/Cantonese communication. Occasional travel may be required; base location is listed as Hong Kong.

Qualifications

• 3+ years in technical support for infrastructure environments.
• Hands-on experience with network and security hardware and software (switches/routers/firewalls, Nessus).
• Proficient in English and Cantonese, with strong communication.

Responsibilities

• Design, deliver, implement, and support infrastructure and network.
• Provide on-site or remote client support per SLA and response times.
• Handle incidents across network, desktop/server hardware and software.

Skills

Technical support

Network security hardware

IDS/IPS

VPNs

Nessus

TCP/IP

LAN/WAN

DHCP

DNS

VLAN

English

Cantonese

Education

Higher Diploma or above in Computing / IT

Job description

Position: System Engineer

Functional Group: Life Cycle Services

Base location: Hong Kong

Travel: Occasional short business trips per project requirement, overseas travel generally not required.

Role Overview:

Our System Engineer role provides on-site and remote support for multiple clients.This role offers exposure to diverse technologies and environments, focusing onthe maintenance and support of server/desktop, and network infrastructure.

Education & Certificates:

• Higher Diploma or above with major in Computing / Information Technology or related disciplines.

Experience:

• 3 years or above experience in technical support in infrastructure field.

• Proven and hands-on experience with network and security hardware and software, such as switches, routers, and firewalls (e.g., Palo Alto, Cisco, Fortinet, Aruba, and Juniper), intrusion detection/prevention systems (IDS/IPS), VPNs, and vulnerability scanners like Nessus.

Technical Knowledge:

• Basic understanding of signal propagation, antenna theory, modulation technology, and the ability to characterize RF performance.
• Understanding of basic electrical circuits and safety precautions. Ability to analyse and troubleshoot electrical circuits.
• Expertise in network protocols like TCP/IP, as well as hands-on experience with networking concepts such as LAN/WAN, DHCP, DNS, and VLAN.
• Practical skills like using testing equipment, interpreting blueprints, and, applying and using computer-aided design software.

Interpersonal Skills:

• Proficiency in written and spoken English and Cantonese.
• Possess excellent communication skills to effectively collaborate with technical and non-technical stakeholders and documenting processes.
• Be able to work well with multi-disciplinary cross-functional teams.

Work Style:

• Strong analytical and problem-solving skills to diagnose and resolve network issues in a production environment using diagnostic tools like network monitoring and diagnostic tools, taps, and, packet and spectrum analysers to troubleshoot issues.

Flexibility:

• Willing to working at construction site and powerplant

Key Responsibilities:

• Design, deliver, implement, and support infrastructure system and network.
• Provide support in person or remotely with clients per SLA and response times.
• Handle network, desktop/server hardware and software, and application systems for incidents and issues resolution.

Reporting Structure:

• LCS / Project Manager