System Management Support Engineer (DSC/CY/RCD)

ST Engineering; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A global technology company in Singapore is seeking a System Management Support Engineer to ensure air defence systems function properly. The role involves providing technical support, generating documentation, and managing stakeholders. A degree in a relevant engineering field and technical writing experience are required. This position offers competitive remuneration and a collaborative workplace.

Benefits

Competitive remuneration

Comprehensive benefits

Qualifications

• Knowledge in Computer Science or equivalent engineering field.
• Experience in technical writing and documentation generation.
• Ability to manage stakeholders including end users and contractors.

Responsibilities

• Provide technical support and fix problems with air defence equipment.
• Work with teams to test, maintain, and improve systems.
• Generate technical documentation for maintenance.

Skills

Knowledge in Computer Science / Mechanical / Electrical & Electronics Engineering

Technical writing experience

Customer management

Strong interpersonal skills

Analytical and problem-solving skills

Education

Degree in relevant engineering field

Job description

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Business

Our Unmanned & Integrated Systems business offers holistic solutions in system engineering and integration. We pioneer maritime robotics and autonomy solutions, provide system integration for complex naval and island air defence System-of-Systems (SoS), and take care of the operation and maintenance of Command, Control, Communications, Computers Intelligence (C4I) systems. We cater to the needs of Defence, Public Safety & Security, and Commercial clients worldwide, providing seamless and innovative services that redefine possibilities.

Together, We Can Make A Significant Impact

As a System Management Support Engineer, you will help keep the air defence equipment working properly. You will provide technical support, fix problems, and make sure the systems are ready and reliable. You will work with different teams to test, maintain, and improve the systems to ensure they perform well during missions.

Be Part of Our Success

Work with stakeholders in handling and resolving system-related incidents and problems. This includes coordination and managing stakeholders including end users, contractors, OEMs and internal teams.

Support customers to oversee, evaluate and manage the maintenance of air defence systems during operations and support phase.

Excellent writing skills to generate technical documentation pertaining to maintenance and operation support. This includes translating operational needs into clear technical specifications and maintenance requirements for the system.

Support customers in carrying out market surveys, evaluating technological developments, engineering solutions, and ensuring the system meets operational requirements.

Any other tasks assigned by clients pertaining to systems operation and support.

Qualities We Value

Knowledge in Computer Science / Mechanical / Electrical & Electronics Engineering or equivalent

Possess Technical writing experience

Managing customers and subcontractors

Strong understanding of local codes, regulations, and standards related to M&E services

Excellent interpersonal skills and customer engagement skills.

Ability to prioritize tasks, manage deadlines, and work effectively under pressure.

Strong analytical and problem-solving skills to address technical issues and challenges

Our Commitment That Goes Beyond the Norm

An environment where you will be working on cutting-edge technologies and architectures.

Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.

Meaningful work and projects that make a difference in people’s lives.

A fun, passionate and collaborative workplace.

Competitive remuneration and comprehensive benefits.

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