Job Description
Duties and responsibilities
- Collaborate and provide presales support to sales by solving the technical business solutions for the client.
- Provide consultancy to customer by understanding their needs and translating them to feasible solutions.
- Assist sales team to respond to technical specifications of Tenders and RFPs by providing system configurations and recommendations
- Deliver presentations and demonstrations internally and externally on all relevant product solutions around enterprise data management technologies
- Plan, Design / Architect and verify solutions including scoping of services effort leveraging industry best practices and standards
- Install and tune solutions for Proof of Concept (POC) and evaluation for customers
- Ensure smooth transition of customer requirement & solution from presales team to implementation team
- Interaction directly with customer to convey ideas and solutions in a clear, positive, and concise manner using diplomacy and persuasive selling.
- Stay abreast of new technologies and new product releases by regularly participating in new product and technology transfer training, as well as external seminars and training programs.
- Be a mentor to junior SEs and a consultant to the internal sales team to disseminate the technical knowledge.
Qualifications
- A diploma in IT with min 3 years of relevant consulting experience working in SI environment.
- Min 2 years of experience in deploying virtualization solutions like VMware, Citrix, Nutanix, etc.
- Min 2 years of experience in deploying data storage and backup solutions like Dell EMC, NetApp, HPE, Veritas, Commvault, Cohesity, etc.
- Proficient in multi-tiered IT architecture solution design
- Conversant with the current solution offerings of the major vendors such as Dell, NetApp, VMware, Cisco, etc.
- Good experience in leading and managing IT infrastructure solution in RFP and Tender requirements.
- Strong aptitude for learning new technologies and understanding how to utilize them in customer facing environment
- Self-motivated, dynamic, proactive & customer-oriented attitude.
- Excellent communication, written and presentation skill (in English)
- Must be effective in working both independently and in a team
- Hands-on implementation experience is a plus
- Experience leading and managing IT infrastructure engagement is a plus
Preferred Knowledge Domain
Solution Knowledge Domain Coverage (Min 1)
- Enterprise Storage (NAS/SAN) & Backup (Mandatory)
- Virtualization / HCI / Multi-Cloud / Hybrid Cloud
Professional Certifications (Preferred but not mandatory)
- Dell Certified Technology Architect (Storage/Backup)
- VMWare Certified Professional VCP (DCV/NSX)
- Hands-on implementation experience in enterprise IT infrastructure environment is a plus but not mandatory.