System Engineer, Electro-Optics

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a EO System Engineer, you will be responsible for EO project implementation, installation, testing and commissioning of EO System. You will own the technical design and implementation to ensure only quality technical solutions with the highest levels of customer satisfaction will be offered.

What will you do?

• Manage/implement EO System projects.
• Work with project team members to implement and deliver projects.
• Assist Project Manager in various aspects of project implementation, including EO System design, risks identification and mitigation, ICIT.
• Responsible for EO systems configurations, troubleshooting errors/problems, monitoring and/or testing systems performance.
• Proactively provide solutions to prevent problems from occurring and reactively provide solutions to resolve technical issues that arise.
• Engage with external partners and users.
• Gather business and/or application requirements to plan, design, install, test, and implement systems that meet commitments with our customers.
• Monitor and measure the performance and availability of systems proactively; implement corrective actions identified to improve performance and service level availability.
• Respond promptly to incidents, perform root cause analysis, and provide temporary or permanent resolution of incidents. Provide timely incident status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures and disaster recovery plan, to ensure continuous operations.
• Create and maintain comprehensive documentation for all implementations.
• Assist in preparation of proposals and solution presentations.
• Establish and promote effective business operations across multiple countries and/or regions and coordinate appropriately with the broader global business.
• Attain key certifications for partnership with key vendors.

The ideal candidate should possess:

• Degree or Diploma in Engineering.
• Experience in implementing Engineering/Infrastructure Project.
• Experience in administrating, maintenance, and troubleshooting.
• Experience in EO System will be an added advantage.
• Highly motivated and have the aptitude and attitude to continuously upgrade and refresh knowledge in EO technologies.
• Positive work attitude, self-motivated, creative, and resourceful with a customer-first mindset.
• Independent, hardworking, and able to work under pressure.
• Able to handle emergency situations outside of normal work hours when required.
• Good interpersonal, organizational, problem-solving, and teamwork skills.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.