System Engineer

Kongsberg Gruppen; Singapore; On-site; USD 45,000 - 85,000; Full time

Job summary

An innovative firm is seeking a dedicated professional to join their Global Customer Support division. This role focuses on providing exceptional customer service and technical support for advanced maritime solutions. The ideal candidate will have a strong background in automation and control systems, with a passion for problem-solving and a service-minded approach. You will be part of a diverse team, contributing to sustainable maritime technologies that protect our oceans. Join us in making a positive impact while enjoying competitive pay and development opportunities!

Benefits

Attractive insurance policies

Pension schemes

Professional development opportunities

Mentorship programs

Qualifications

• Experience with ship automation systems and distributed control systems.
• Fresh graduates with relevant engineering degrees are encouraged to apply.

Responsibilities

• Provide exceptional customer support and service for Kongsberg Maritime products.
• Manage service activities in Southeast Asia and maintain client relationships.

Skills

Customer Support

Communication Skills

Problem-Solving

Technical Preparation

Service Mindset

Education

Diploma/Degree in Electronics

Diploma/Degree in Instrumentation

Diploma/Degree in Mechatronic Engineering

Job description

We are looking for a candidate with extensive experience in Automation and Control systems, with a strong background in hands-on service or operational experience involving Automations and thrusters, which is considered an added advantage.

Innovate for a better world with us. Protecting People and Planet drives every solution.

What you will be doing

• Customer Support and Service Focus: Provide exceptional customer support, commissioning, and service for Kongsberg Maritime products.
• Regional Service Coverage: Manage service activities in Southeast Asia, maintaining strong client relationships.
• Technical Preparation and Execution: Conduct workshop tests, prepare and execute work assignments to meet performance standards.
• Documentation and Reporting: Generate service reports, update drawings, and maintain relevant databases and documents.
• Remote Support and Assistance: Provide remote guidance and product support to customers, and offer backend support to the service team.
• Administrative and Ad-Hoc Duties: Handle pre- and post-work administrative tasks and undertake ad-hoc responsibilities as assigned.

We think you should have

• Qualifications: Diploma/Degree in Electronics, Instrumentation, or Mechatronic Engineering. Fresh graduates with a relevant engineering degree are encouraged to apply. Relevant experience in the maritime industry is an advantage.
• Onboard Experience: Experience with ship automation systems (controls and propulsion), system processes, distributed control systems, and power management. Ability to work independently.
• Key Skills: Strong cooperative and communication skills, result-oriented, and self-motivated.
• Problem-Solving Approach: Meticulous and methodical in remote case handling, with a proactive attitude.
• Customer Focus: Passionate and patient in customer interactions, with a service-minded approach.
• Travel Flexibility: Willingness and ability to travel overseas on short notice.

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Your unique perspective is valuable to us. Your skills, attitude, and perspective could be exactly what we are looking for!

This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre-employment medical checks may be requested to ensure that the selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG.

You are able to

• Identify commercial opportunities and have a strong positive impact on business growth and profitability.
• Adhere to company rules and procedures and execute plans with commitment and determination.
• Use a methodical and systematic approach, plan ahead, define clear priorities, and allocate resources effectively.
• Create a stable and reassuring work atmosphere and support and encourage the team.
• Analyze complex issues and problems and come up with rational judgments.
• Demonstrate specialist knowledge and expertise in your own area.
• Be part of an exciting and important position working for the world-leading supplier of maritime solutions.
• Join a diverse team spread across several countries, embracing collaboration and cultural diversity.
• Access professional and personal development opportunities, including training programs and mentorship for continuous learning and career growth.
• Enjoy competitive pay and benefits, including attractive insurance policies and pension schemes.

Protecting People and Planet guides us, and diverse backgrounds ignite problem-solving.

Where you will be working

Interested in knowing more? Contact Mr. Glenn Zhang.

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales, and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritime's services, upgrades, and support in the aftermarket. Our 3,000 employees are present in 35 countries worldwide. During the operational lifetime of more than 30,000 installations, we ensure cost-efficient delivery of services, upgrades, and spare parts to secure availability and predictability for our customers.

KONGSBERG is a leading global technology group. Throughout our proud two-hundred-year history, we have continuously advanced, applying innovative solutions to meet the needs of our customers, partners, and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture, we nurture and ensure space for different perspectives and ideas. We are committed to maturing and improving our ability to utilize our diversity and culture of differences to create positive business results.