System Engineer

NIPPON RESOURCES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology services company in Singapore is seeking an experienced IT Consultant to deliver Nutanix product implementations and operational support. The ideal candidate will have at least 3-5 years of experience in IT enterprise environments, with strong skills in Nutanix and virtualization. This role requires excellent communication skills and a proactive, customer-centric approach to enhance IT operations.

Qualifications

• Minimum 3 - 5 years of experience in an IT enterprise environment.
• Minimum 3 years of experience with Virtualized IT environments.
• Reading and Writing level English skills are mandatory.

Responsibilities

• Participate in service delivery with a customer's IT team.
• Deliver Nutanix Implementations and Virtual Infra operations support.
• Collaborate with the Nutanix Sales Team to identify new opportunities.

Skills

Nutanix product implementation

Virtualized IT environments

Problem analysis and diagnosis

Customer communication

Education

Bachelor's or Diploma in Engineering, Computer Science, or Information Systems

Tools

Nutanix AOS/AHV

VMware ESXi

Job description

Responsibilities:

· Participate in service delivery and working with a customer's IT team (both onsite and remote) and be recognised as a leading member for Nutanix product implementation, operation and administration.

· Clarify and comprehend the customer's short—and long-term IT objectives or OLA and align yourself with your day-to-day activities.

· Leveraging extensive knowledge of Nutanix products and features to assist customers in planning strategic implementations and/or operations support for their Nutanix environment.

· Be responsible for delivering Nutanix Implementations and/or Virtual Infra operations support.

· Leverage Nutanix IP by working collaboratively with architects/SMEs to blend Nutanix best practices to accelerate the adoption and expansion of their Nutanix environment.

· Be proactive and actively assume, assess, and identify possible areas of improvement in the customer's IT environment.

· Collaborates with the Nutanix Sales Team in identifying and communicating new opportunities and ongoing customer status and reporting.

Requirements:

· Sound experience of a minimum 3 - 5 years in an IT enterprise environment

· A minimum of 3 years of experience with Virtualised IT environments

· Knowledge of Nutanix AOS/AHV and VMware ESXi or other converged or hyper-converged platforms

· Able to independently analyse and diagnose highly complex problems across different platforms.

· Experience in professional services consulting and IT infra operations support is preferred.

· Experience and comfort in troubleshooting and handling escalations

· Participate in planning and hands-on execution of:

· Deployment, installation, and configuration of Nutanix core products

· SW/FW Upgrades and patching

· DR planning, setting, restoration

· VM lifecycle Management (creation, deletion, cloning, snapshot etc.)

· V2V and P2V Migrations

· Capacity planning & reporting

· Participate in the planning and execution of DR drills

· Strong ability for documentation, presentation, business meeting organising & facilitation with post-action management.

· Customer-centric approach, excellent verbal and written communication skills with proactiveness that leads to outstanding business relationships.

· Reading and Writing level English skills are mandatory.

· A relevant Bachelor’s Degree or Diploma is mandatory (I.E. Bachelor's or Diploma in Engineering, Computer Science, or Information Systems is preferred).

· Industry certifications such as MCSA, MCSE, VCAP, VCIX, CCNA, CCIA and RHCE are preferred.