System Engineer

Jumbo Group Of Restaurants Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in the restaurant industry seeks an IT Support Technician to ensure the stability of systems, provide troubleshooting support, and manage IT infrastructure. The role requires a diploma in Computer Science or similar and 2-3 years of experience. The ideal candidate should be organized, self-driven, and possess network knowledge.

Qualifications

• Minimum diploma in Computer Science or related field.
• 2 - 3 years of relevant experience.
• L1 network knowledge is essential.

Responsibilities

• Provide support for POS, Network, and Systems.
• Manage and ensure effectiveness of Windows and Linux servers.
• Participate in planning and implementation of systems.

Skills

Network knowledge

Organizational skills

Time-management skills

Self-driven

Education

Diploma in Computer Science

Business Information Technology

Job description

Job Description

• Provide support and ensure the stability for POS, Network and Systems

• Provide 1st Level troubleshooting for IT hardware and operational systems

• Manage and ensure effectiveness of Windows and Linux servers

• Ensure servers are up to date with security patches

• Maintaining and upgrading existing infrastructure as required

• Provide guidance and advice to colleagues to maintain best practices for the systems and technologies usage in the company

• Provide adequate monitoring and execution of patch management activity

• Participate in the planning and implementation of systems and technologies for future business needs

• Manage and promote active relationships with key vendors and partners

• Collaborate with vendors, project Leads and users to resolve issues and ensuring solutions are viable and consistent

• Keep accurate and updated records of IT assets, purchases and leases

Job Requirements

• Minimum diploma in Computer Science, Business Information Technology or relevant field

• 2 - 3 years of relevant experience

• Meticulous and requires minimum supervision

• Excellent organizational and time-management skills

• Self-driven and proactive

• L1 network knowledge

• Cloud experience will be an advantage

• ITIL Foundation will be an advantage