System Analyst / Software Engineer - AVP

OCBC (Singapore); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OCBC Bank is seeking an Implementation Specialist with strong GRC and fraud management experience to lead end-to-end deployments of eGRC and fraud monitoring solutions in a banking environment.

The role requires hands-on implementation skills, collaboration with risk, compliance, IT and business teams, and the ability to design, configure and document solutions with robust testing and training components.

Qualifications

• Minimum 5 years of hands-on experience implementing eGRC solutions (e.g., IBM OpenPages) or Fraud Management solutions (e.g., SAS Fraud Management, SAS Fraud Decision).
• Strong understanding of Governance, Risk, and Compliance frameworks and processes.
• Experience configuring and customizing GRC including workflow, risk assessment, control testing, and reporting modules.
• Knowledge of fraud detection techniques, transaction monitoring, and risk analytics.
• Proficiency in requirements gathering, solution design, and implementation lifecycle management.
• Experience working with cross-functional teams including business, IT, and audit.
• Strong problem-solving skills and ability to troubleshoot complex issues.
• Excellent communication and interpersonal skills.

Responsibilities

• End-to-end implementation of eGRC or Fraud Monitoring solutions, ensuring alignment with business requirements and compliance standards.
• Collaborate with business stakeholders, risk management, compliance, and IT teams to gather and analyze requirements.
• Design, configure, and customize the solution to meet organizational needs, including workflow design, rule creation, and reporting.
• Conduct and automate system testing, user acceptance testing (UAT), and support defect resolution.
• Provide training and knowledge transfer sessions to business users and support teams.
• Develop and maintain detailed documentation including implementation plans, configuration guides, and user manuals.
• Support post-implementation activities including troubleshooting, enhancements, and upgrades.
• Stay updated with the latest trends and best practices in GRC or fraud management domains.
• Ensure compliance with regulatory requirements and internal policies through effective solution implementation.

Skills

GRC knowledge

Fraud management

Requirements gathering

Cross-functional teamwork

Communication skills

Problem solving

Independent working

Education

Bachelor's degree in Computer Science / IT / Finance / Risk Management or related field

Tools

IBM OpenPages

SAS Fraud Management

SAS Fraud Decision

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

System Analyst / Software Engineer

Why Join

Imagine being part of a team that builds innovative digital solutions for one of Asia's leading banks. As a Software Engineer at OCBC, you'll have the opportunity to work on cutting-edge projects that transform the way we deliver financial services. You'll be part of a collaborative team that values creativity, innovation, and continuous learning.

How you succeed

To succeed in this role, you'll need to be passionate about software development and committed to delivering high-quality solutions. You'll work closely with cross-functional teams to understand business requirements, design and develop software applications, and ensure seamless integration with existing systems. Your ability to collaborate, innovate, and adapt to changing requirements will be key to your success.

What you do

We are seeking a skilled and experienced Implementation Specialist with a strong background in Governance, Risk, and Compliance (GRC) or Fraud Management solutions. The ideal candidate will have hands-on experience implementing and configuring eGRC tools such as IBM OpenPages or implementing and configuring Fraud Monitoring tools such as SAS Fraud Management, or SAS Fraud Decision in a complex enterprise banking environment.

Key Responsibilities:

• End-to-end implementation of eGRC or Fraud Monitoring solutions, ensuring alignment with business requirements and compliance standards.
  
• Collaborate with business stakeholders, risk management, compliance, and IT teams to gather and analyze requirements.
  
• Design, configure, and customize the solution to meet organizational needs, including workflow design, rule creation, and reporting.
  
• Conduct and automate system testing, user acceptance testing (UAT), and support defect resolution.
  
• Provide training and knowledge transfer sessions to business users and support teams.
  
• Develop and maintain detailed documentation including implementation plans, configuration guides, and user manuals.
  
• Support post-implementation activities including troubleshooting, enhancements, and upgrades.
  
• Stay updated with the latest trends and best practices in GRC or fraud management domains.
  
• Ensure compliance with regulatory requirements and internal policies through effective solution implementation.
  

Required Skills & Qualifications:

• Minimum 5 years of hands-on experience in implementing eGRC solutions (e.g., IBM OpenPages) or Fraud Management solutions (e.g., SAS Fraud Management, Transaction Fraud Monitoring).
  
• Strong understanding of Governance, Risk, and Compliance frameworks and processes.
  
• Experience with configuring and customizing GRC including workflow, risk assessment, control testing, and reporting modules.
  
• Knowledge of fraud detection techniques, transaction monitoring, and risk analytics.
  
• Proficiency in requirement gathering, solution design, and implementation lifecycle management.
  
• Experience working with cross-functional teams including business, IT, and audit.
  
• Strong problem-solving skills and ability to troubleshoot complex issues.
  
• Excellent communication and interpersonal skills.
  
• Ability to work independently and manage multiple priorities in a fast-paced environment.
  
• Bachelor's degree in Computer Science, Information Technology, Finance, Risk Management, or related field.
  
• Relevant certifications in GRC or fraud management tools will be an added advantage.
  

Preferred:

• Experience with scripting or programming languages (e.g., SQL, Python, SAS, Java(Micro Service) ) to support solution customization and data analysis.
  
• Prior experience in financial services, banking, or insurance domains.
  

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.