System Analyst

Capgemini Singapore Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job description

Key Responsibilities

• Understand digital banking products and system interactions to deliver effective solutions.
• Translate high-level business requirements into detailed technical documentation.
• Evaluate and analyze existing system interactions and identify areas for improvement.
• Design end-to-end system solutions while considering downstream impacts of process changes.
• Gather critical technical information from stakeholders and produce high-quality documentation.
• Communicate and clarify system/technical requirements with developers, testers, and business stakeholders.
• Identify and document system dependencies.
• Work in an Agile delivery environment, adopting Agile tools and practices.
• Develop, review, and update project plans, resources, budgets, and timelines.
• Lead technical discussions with vendors, technology teams, and user groups.
• Directly manage technical teams, including developers and analysts, delivering banking solutions.
• Ensure successful execution and technical delivery of projects meeting scope, timeline, and budget.
• Manage stakeholder relationships, including escalation, expectation setting, conflict resolution, and scope changes.
• Partner with solution and enterprise architects to deliver technical innovations and move concepts to working solutions.
• Plan system upgrades, enhancements, and maintenance aligned with release schedules.
• Identify and manage project risks and issues, escalating as necessary.
• Drive testing strategy and manage testing cycles, ensuring resolution of critical defects.
• Organize and chair governance meetings, preparing materials and minutes.
• Ensure deliverables comply with bank policies and regulatory requirements.
• Oversee offshore teams, supporting day-to-day decision-making and conflict resolution.