Enable job alerts via email!
Boost your interview chances
A leading company in Singapore is seeking an experienced L2 support engineer to design and implement IT solutions. The role includes optimizing Microsoft 365 environments and ensuring robust security measures. Candidates with 5-8 years of IT experience and relevant certifications are encouraged to apply.
Independently research, design, develop, and implement tailored IT solutions to meet evolving business needs.
Administer and optimize the Microsoft 365 environment, with a focus on availability, reliability, and performance.
Implement and maintain robust security measures to safeguard systems and data from unauthorized access and cyber threats.
Monitor system logs to detect anomalies and potential security threats and respond proactively.
Lead or co-lead IT projects in collaboration with management, ensuring timely and successful delivery.
Provide technical support and troubleshooting across the organization, ensuring swift resolution of incidents.
Perform incident and problem management in line with ITIL best practices.
Collaborate with stakeholders to enhance system functionality and user experience.
Serve as designated backup support for the IT Support Office on vessel-related operations.
Manage IT procurement, billing processes, and vendor relationships.
Conduct and maintain daily, monthly, and annual IT operational checklists.
Identify opportunities for automation and implement IT process improvements to drive operational efficiency.
Travel occasionally to provide IT support on board vessels, as required.
Minimum Qualifications:
Good to have 5-8 years of relevant IT experience, with a strong background in systems administration and support.
Proven track record as an L2 support engineer in mid to large-scale enterprises (100+ headcount), including experience managing or facilitating IT projects.
Hands-on expertise (minimum 2 years) in administering Microsoft 365, including Microsoft Intune, Compliance, and Security modules.
Proficient in M365 administrative tools and modules.
Strong understanding of network infrastructure and hands-on experience managing next-generation firewalls.
Solid knowledge of cybersecurity principles and best practices.
ITIL certification is required.
MS-102 – Microsoft 365 Certified Administrator Expert certification is a strong advantage.
Interestedcandidatewhowishtoapplyfortheadvertisedposition,pleaseclickon“ApplyNow”.Weregretthatonlyshortlistedcandidateswillbenotified.
EALicenseNO.:01C4394
Bysendingusyourpersonaldataandcurriculumvitae(CV),youaredeemedtoconsenttoPERSOLKELLYSingaporePteLtdanditsoverseassubsidiariesandaffiliatescollecting,usinganddisclosingyourpersonaldatatoprospectiveemployers/companiesbasedinanycountryforpurposesofevaluatingsuitabilityforemployment,conductingreferencechecks,administeringemploymentrelatedservicesandsuchotherpurposesstatedinourprivacypolicy.Ourfullprivacypolicyisavailableatwww.persolkelly.com.sg.Ifyouwishtowithdrawyourconsent,pleasedropusanemailtoletusknow.Pleasefeelfreetocontactusifyouhaveanyqueries.