System Administrator

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Experience: 3 years

Job Mode: Full-time

Work Mode: On-site

Responsibilities

• Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems.
• Perform troubleshooting and problem determination on output related problems and issues pertaining (but not limited) to administration and support.
• Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems.
• Participate in projects and initiatives requiring/involving Output Management support.

Requirements

Education:

• Bachelor's degree in computer science or related field.
• At least 5 years' relevant experience preferably in a Finance Institution and Data Centre Operations environment in Output Report Distribution and Archival.

Essential:

• Knowledgeable in the Windows OS environment and knows Windows/DOS programming/scripting.
• Knowledgeable in Visual Basic and/or Power script programming and the Microsoft suite of products such as Excel, Word, and Power Point.
• Knowledge in R2W, RPM, and Control-M systems is a big advantage.
• Prior experience in statements printing and enveloping is an advantage.
• Competent in resolving technical and access related issues.
• Ability to work in a fast-paced environment and able to deliver results in a timely manner.
• Adopts an innovative and proactive mindset to work assignments.
• Possess a positive and willing to learn attitude.
• Strong interpersonal and communication skills, both written and oral.
• Strong working knowledge of Middleware (e.g.: Tomcat) and Webserver (e.g.: IIS).
• Ability to write and revise windows batch script, PowerShell scripts.

Comfortable administrating applications and software in Windows environment.

Key Domain/Technical Skills:

• SQL, VB, .NET, C#
• Windows Script & PowerShell
• Windows Operating System
• SQL Server 2019
• BMC Remedy
• Control-M

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.