Svc Delivery Executive, Svc Ldrship

Singtel Group; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

A leading technology services firm in Singapore seeks a Project Admin to support the Transformation Office. This role involves managing project operations, forecasting, and continuous improvement initiatives to enhance operational efficiency. Ideal candidates have experience in project management and a background in business or computer science.

Qualifications

• Minimum 1 year of experience in project management and P&L forecasting.
• Strong understanding of business processes and sales tools.
• Proficient in standard software applications including spreadsheets.

Responsibilities

• Support P&L forecasting and revenue management for projects.
• Engage cross-functional discussions and manage vendors.
• Design new processes to drive automation and productivity.

Skills

Analytical skills

Problem-solving

Project management

Education

Diploma or Degree in Business or Computer Science

Tools

SAP Order Management

CRM systems

Job description

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NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

As a Project Admin, your role is to support the Transformation Office in driving operational excellence and business growth through cross-functional collaboration, project P&L oversight, and process improvement initiatives. Enable performance and efficiency via data analysis, automation, and delivery lifecycle management.

The broad area of your job responsibilities will cover the following:

Job Description

• Supports business operations & project management for assigned areas and workstreams.
• Supports P&L forecasting, revenue & margin management for selected complex projects.
• Engage & drive cross functional units discussion and vendor management to support business and delivery activities and collaborate with functional team to drive resolution of operational issues.
• Supports P&L forecasting for the business units by processing, collecting, & consolidating data from different stakeholders.
• Create and maintain regular reports, dashboards, and archival of documentation
• Design and implement new or specified changes to processes and drive automation to improve productivity
• Drives continuous process, data refinement & improvement by performing analysis to trends & issues, develop insights & recommendations,
• Develop and enhance business measurement & metrics, and track effectiveness of change

Job Requirements

• Minimum 1 year of experience in project management, sales, and P&L forecasting with a Diploma or Degree in Business or Computer Science
• Strong understanding of business processes, sales tools, systems, and best practices
• Effective in management and administrative tasks, including proofreading and handling information
• Strong analytical, statistical, and problem-solving abilities
• Proficient in standard software applications such as word processing, spreadsheets, and presentations
• \ Knowledge of SAP Order Management and CRM systems is an added advantage