Svc Delivery Executive, Svc(IMS) Ldrship

Singtel Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking technology services firm as a Service Delivery Executive in Data Analytics. This dynamic role involves acting as a key support contact, analyzing data, and creating insightful reports to drive asset management decisions. You will collaborate with diverse teams to streamline processes and enhance data utilization, all while embodying values of Adventure, Excellence, Integrity, Ownership, and Unity. If you're passionate about data and eager to make an impact, this opportunity is perfect for you!

Qualifications

• Strong analytical skills and proficiency in Excel for data analysis.
• Good communication skills for presenting insights to stakeholders.

Responsibilities

• Act as a focal point for support related queries and issues.
• Collect and maintain asset-related data from various sources.

Skills

Analytical Skills

Data Organization

Communication Skills

Detail-oriented

Proactive Team Player

Education

Bachelor's degree in Business, Finance, or Economics

Diploma in Business, Finance, or Economics

Tools

Excel

Power BI

SQL

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Service Delivery Executive (Data Analytics) to be part of our diverse team of talent here at NCS!

As a Service Delivery Executive, you are responsible to act as a focal point for all support related queries and issues. You will also contribute to and support on project work as and when required.

What will you do?

1. Work with internal teams to understand asset management goals and data needs.
2. Collect, organize, and maintain asset-related data from various sources.
3. Conduct basic data analysis to identify trends and support decision-making.
4. Assist in creating reports and dashboards using tools like Excel, Power BI, or other reporting platforms.
5. Support the team in tracking asset performance and identifying areas for improvement.
6. Help streamline data entry, extraction, and reporting processes for efficiency.
7. Respond to ad-hoc data requests and provide insights to improve asset utilization.
8. Maintain documentation of processes, reports, and key findings for future reference.

The ideal candidate should possess:

1. Strong analytical skills with an interest in using data to support asset management decisions.
2. Proficiency in Excel for data organization, reporting, and basic analysis; knowledge of SQL or Power BI is a plus.
3. Familiarity with data visualization tools (e.g., Power BI, Excel charts) to create clear and informative reports.
4. Basic understanding of data management and reporting techniques; exposure to statistical analysis is beneficial but not required.
5. Good communication skills to present insights to both technical and non-technical stakeholders.
6. Detail-oriented with the ability to prioritize tasks and manage multiple responsibilities efficiently.
7. A proactive and self-motivated team player who is eager to learn and contribute.
8. Any prior experience or coursework related to asset management, operations, or data analysis is a plus.
9. Bachelor's degree/ Diploma in Business, Finance, Economics, or a related field (or relevant work experience).

We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity - and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.