Survey & Data Analytics Manager

Institute of Technical Education; Singapore; On-site; SGD 48,000 - 78,000; Full time

Job summary

Institute of Technical Education (ITE) in Singapore seeks an experienced Survey Administrator to manage end-to-end surveys, ensure data integrity, analyse findings and provide timely insights to support management decisions and service improvements. The role is based at ITE Headquarters in Singapore.

You will coordinate survey preparation, monitor fieldwork, manage vendors and internal stakeholders, and translate data into actionable insights.

Qualifications

• Credential in statistics, data analytics, social sciences, business, information systems or a related discipline.
• At least three years of experience in survey administration, research or data analysis.
• Sound knowledge of survey methodology, data validation and quantitative analysis.
• Proficiency in Excel and Power BI or Tableau; knowledge of SQL, Python, Power Apps or Power Automate is advantageous.
• Strong analytical, organisational, communication and stakeholder-management skills with attention to detail.

Responsibilities

• Coordinate survey preparation, respondent outreach, fieldwork monitoring, follow-ups and deliverables.
• Vendor and stakeholder management: manage survey vendors and work with internal departments to meet timelines.
• Data management and analysis: extract, consolidate, clean and validate survey data; analyse trends.
• Reporting and compliance: prepare reports, dashboards and submissions to management and MOE in prescribed formats.
• Process improvement: use automation and data visualisation to improve workflows and reporting.
• Administrative support: maintain graduate records in ITE’s student administration system and support related duties.

Skills

Analytical skills

Stakeholder management

Attention to detail

Communication

Education

Degree in statistics / data analytics / social sciences / business / information systems

Tools

Excel

Power BI

Tableau

SQL

Python

Power Apps / Power Automate

Job description

Institute of Technical Education (ITE) in Singapore seeks an experienced Survey Administrator to manage end-to-end surveys, ensure data integrity, analyse findings and provide timely insights to support management decisions and service improvements. The role is based at ITE Headquarters in Singapore.

You will coordinate survey preparation, monitor fieldwork, manage vendors and internal stakeholders, and translate data into actionable insights.