Support Engineer - IT

DREW & NAPIER LLC; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A legal services firm in Singapore is seeking a Helpdesk Support Specialist to provide first-level desktop support, troubleshoot computer issues, and set up PCs and projectors. Candidates should have a diploma in IT or Computer Science and possess strong problem-solving skills. The role requires independence and good interpersonal skills, with a minimum of 2 years of experience preferred. Applications should include details of qualifications and salary expectations.

Qualifications

• Minimum 2 years of working experience in similar capacity preferred. Applicants without working experience may also apply.
• Able to work independently with minimal supervision.

Responsibilities

• Attend to helpdesk requests and provide 1st level desktop support to all users.
• Troubleshoot issues related to computers, applications, and mobile phones.
• Setup PCs & printers.
• Setup projectors for meetings.
• Install desktop applications.
• PC upgrade and migration of data.

Skills

Problem-solving skills

Interpersonal skills

Team player

Education

Diploma in Information Technology or Computer Science

Job description

• Attend to helpdesk requests and provide 1st level desktop support to all users.
• Troubleshoot issues related to computers, applications and mobile phones.
• Setup PCs & printers.
• Setup projectors for meetings.
• Install desktop applications.
• PC upgrade and migration of data.
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Diploma in Information Technology or Computer Science.
• Minimum 2 years of working experience in similar capacity preferred. Applicants without working experience may also apply.
• Strong problem-solving skills.
• Able to work independently with minimal supervision.
• Good interpersonal skills and a team player

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

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