Support Engineer (1-Year Contract) - Pharma MNC #HHL

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the IT sector is seeking a professional to provide onsite and remote IT support. This role involves managing incident resolutions and driving service improvements. Candidates should have a minimum diploma in IT and relevant experience, with a strong focus on various operating systems and office tools.

Qualifications

• Minimum 2 years' relevant experience required.
• ServiceNow experience is a plus.
• Strong knowledge of Windows OS, iOS, and Mac.

Responsibilities

• Provide onsite/remote IT support to AZ staff.
• Handle incident and request resolutions.
• Manage priority and major incidents.

Skills

Windows OS

iOS

Mac

MS Office

Networking

Education

Diploma in IT

Tools

ServiceNow

Citrix

Zoom

Teams

Office365

Box

Job description

Lavender | Office Hours (Mon–Fri)

Up to $3,500/month

Location: Outram

Role Overview

-Provide onsite/remote IT support to AZ staff

-Handle incident & request resolutions

-Manage priority/major incidents

-Drive service improvement & 1st-level support

Requirements

-Min. Diploma in IT

-Min. 2 years' relevant experience

-Strong in Windows OS, iOS, Mac, MS Office, networking

-Familiar with tools like Citrix, Zoom, Teams, Office365, Box

-ServiceNow experience a plus

Interested candidates, do submit your resume to [e-mail] or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)