1. Sales Support:
- Assist the Supply Chain Manager in supporting the Sales Team to fulfill trade deals and order requirements.
- Ensure that all necessary logistics arrangements and documentation are in place for smooth order execution.
2. Import & Export Documentation:
- Manage all shipping documentation related to imports and exports, ensuring accuracy and compliance with relevant regulations.
- Prepare and process required paperwork, including invoices, packing lists, bills of lading, and customs declarations.
3. Coordination with Stakeholders:
- Act as the primary point of contact for external partners, including shipping companies, logistics providers, forwarding agents, suppliers, and customers.
- Coordinate all aspects of the shipment process from origin to destination.
- Work with overseas customers and suppliers to track shipments, manage schedule changes, and handle any customs-related delays.
- Participate in internal and external audits, ensuring all customs declarations, shipping documents, and inspection reports are accurately maintained.
- Liaise with internal departments to ensure timely order fulfillment.
4. Proactive Follow-Up and Issue Resolution:
- Continuously monitor logistics processes and follow up with stakeholders to ensure seamless operations.
- Identify and troubleshoot any shipment, transportation, or customs clearance issues, ensuring quick resolution to minimize disruptions.
5. Compliance with Customs Regulations:
- Ensure all import and export operations comply with customs regulations in both the origin and destination countries.
- Stay updated on changes to customs policies and implement necessary adjustments for regulatory compliance.
6. Other Duties:
- Perform other tasks as assigned by management.
Requirement:
- Diploma/Degree, preferably in logistics/supply chain/operations, or equivalent.
- Meticulous with an eye for detail, strong communication, organizational skills, and the ability to work in a fast-paced environment and work under pressure.
- Proficient in both verbal and written communication in English and Mandarin to interact with Mandarin/English-speaking clients/stakeholders.
- Understanding of Singapore’s customs/SFA regulations and knowledge with SAP system highly advantageous.
Training will be provided to applicants with little to no experience.