We are seeking a highly analytical and proactive Supply Chain Executive to bridge the gap between sales forecasts and operational execution. This role is crucial for optimizing our supply chain, ensuring product availability to meet customer demand, fulfilment operations where you will serve as the primary liaison between the client and internal departments, and play a crucial part in the planning and forecasting processes that drive seamless fulfilment.
Key Responsibilities
Planning and Forecasting
- Plan, manage and oversee demand and supply commitments, ensuring timely product availability while minimizing holding costs.
- Oversee day‑to‑day procurement operations, including sourcing, procurement, supplier coordination and payment follow‑ups.
- Evaluate and monitor supplier performance, ensuring quality, reliability and compliance with internal standards, identify areas for improvement and develop strategies to better meet the demand and supply requirements.
Order Processing and Inventory Management
- Monitor inventory levels, identify potential stockouts or overstocking, and adjust replenishment plans accordingly to ensure optimal product availability at all times.
- Ensure orders are processed accurately, monitored, and fulfilled efficiently.
- Generate and process shipping documents and coordinate with the warehouse for timely shipping.
- Monitor inventory levels to ensure optimal stock availability while minimizing overstock and obsolescence.
- Oversee the end‑to‑end order fulfilment process, from order placement to delivery, ensuring timely and accurate fulfilment to customers.
- Handle key accounts’ day‑to‑day inquiries and requests regarding products, services, and order status to ensure their satisfaction.
- Liaise with different teams to ensure timely vessel turnaround and smooth operations.
Communication and Coordination
- Main point of contact for customers, coordinating with internal teams like sales, production, and logistics to ensure smooth order flow.
- Work with sales and logistics for smooth order processing, shipping and inventory management.
- Address order‑related inquiries, resolve issues like product availability or delivery delays, and identify areas for fulfilment process improvement.
Data Analysis & Reporting
- Utilize data analytics to identify key performance indicators (KPIs), track supply chain efficiency, and provide insights for continuous improvement.
- Proactively identify and resolve supply chain disruptions to maintain operational continuity and achieve business goals.
- Drive process improvements, SOPs and efficiency.
Job Requirements
- Diploma in Business, Operations, or Supply Chain Management.
- Minimum 3 years of experience in a planning, analytics or forecasting role, preferably in the FMCG/Seafood industry.
- Strong analytical and problem‑solving skills, with the ability to interpret data and extract meaningful insights.
- Proficiency in data analysis using Excel and Autocount system.
- Excellent communication skills, with the ability to translate complex data into actionable recommendations.
- Collaborative mindset and ability to work effectively across various teams and functions.
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