Supply Chain Coordinator (SAP) #ESS

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing agency in Singapore is seeking a Customer Order Management Coordinator to manage customer inquiries and logistics for order fulfillment. This role involves driving business rules, coordinating logistics for deliveries, and ensuring accurate billing with clients. Ideal candidates will have experience in customer service and logistics coordination, with strong communication skills.

Qualifications

• Experience in customer service and logistics.
• Strong communication and coordination skills.

Responsibilities

• Be the main point of escalation for customer enquiries and support.
• Coordinate packing, collection, and delivery of goods.
• Manage outstanding payments and reduce overdue accounts.

Skills

Customer service

Logistics coordination

Communication

Job description

1)Be the main point of escalation for any sales and customer enquiries. Provide full support and coordination to ensure all orders are handled smoothly

2)Co-ordinate the packing, booking, collection/delivery & shipping of goods and samples for all deliveries to local customers, including performing relevant system transactions.

3)Providing SOAs and coordinate closely with customers regarding outstanding payment to reduce AR overdue.

4)Check 3rd party logistics provider, transporters, freight forwarders, courier services & shipping company invoices and ensure relevant charges are correct and charged to customers accordingly if necessary.

5)Provide and update frequently the list of products to Finance Department.

6)Actively drive implementation of business rules related to customer order management process

️ Apply now !! ️

Interested candidates, please email your resume to [e-mail]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted