Supervisor, Housekeeping

CapitaLand Retail Malaysia Sdn Bhd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A real estate management company in Singapore seeks a Housekeeping Supervisor to oversee daily operations at their Serviced Residence. The role involves ensuring high cleanliness standards, promoting teamwork, and training new staff. Candidates should have experience in housekeeping and leadership skills. Competitive benefits are offered, including medical coverage and training opportunities.

Benefits

Comprehensive medical coverage

Training and development opportunities

Subsidized rates at serviced residences

Wellness programs

Qualifications

• Experience in housekeeping or a supervisory role preferred
• Knowledge of cleaning standards and procedures
• Ability to train new staff and manage a team

Responsibilities

• Oversee daily housekeeping operations
• Promote teamwork and quality service
• Inspect apartments and public areas
• Schedule and conduct cleaning programs
• Respond to resident queries and needs

Skills

Teamwork and leadership

Quality service

Attention to detail

Training and development

Time management

Job description

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, spanning across more than 260 cities in over 40 countries.

Job Description

You will assist the Manager or Assistant Manager, Housekeeping in overseeing the daily housekeeping operations in our Serviced Residence. This includes creating a sense of home away from home for our residents and ensuring the cleanliness of our residents' homes, public areas, and linens are in accordance with our established procedures and guidelines. You will report directly to the Manager or Assistant Manager, Housekeeping.

Responsibilities

You will:

• Assist in reviewing standards according to operating procedures and support the preparation of operational reports for Management
• Promote teamwork and quality service within the team and coordinate with other departments
• Manage room attendants, linen attendants, and contractors during daily operations
• Organize and provide on-the-job training programs for employees and train new room attendants
• Inspect apartments and public areas for maintenance and cleanliness, ensuring each section maintains high resident satisfaction standards
• Ensure smooth check-in and check-out processes for all residents
• Report any damages and maintenance defects to the Engineering Department
• Attend to all residents’ queries and needs, especially VIP residents
• Schedule and conduct periodic cleaning programs
• Perform monthly stock-taking of linens, uniforms, equipment, supplies, and other items
• Perform daily checks to prevent linen or equipment abuse
• Perform cleaning responsibilities when required
• Perform related tasks as assigned

Benefits include flexible options with comprehensive medical coverage for self and family, training and development opportunities, subsidized rates at Ascott serviced residences, staff volunteerism, and wellness programs.

Closing Statement:

At CapitaLand, we advocate fair employment practices, recruiting talents based on merit and alignment with our corporate values. We provide equal opportunities for all qualified persons and aim to build an inclusive workplace regardless of race, gender, age, religious belief, or nationality.

Only shortlisted candidates will be notified.

Welcome to CapitaLand!

We believe our talent strategy extends beyond recruitment. We focus on helping our people grow, recognizing their talents and hard work, and rewarding their efforts and achievements.

About CapitaLand Group

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real asset management and real estate development, spanning across 270 cities in 45 countries.

In 2025, CapitaLand will celebrate 25 years of excellence in real estate. The company continues to innovate and shape the industry, with integrated capabilities across the value chain, including real asset management, development, and operations, supporting its core businesses in building competitive advantages.

Sustainability is at the core of CapitaLand’s operations. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, delivering long-term economic value to stakeholders.