1. Team Leadership
- Supervise and coordinate the work of a team (e.g., technicians, sales staff, operators).
- Assign tasks, monitor progress, and ensure deadlines are met.
- Act as the first point of contact for team members.
2. Performance Monitoring
- Track individual and team performance.
- Provide coaching, feedback, and support.
- Conduct performance evaluations and recommend training if needed.
3. Workplace Management
- Ensure operations run smoothly, safely, and efficiently.
- Enforce company policies, work schedules, and safety standards.
- Solve day-to-day operational problems and escalate major issues.
4. Reporting
- Maintain records of attendance, productivity, and work output.
- Prepare and submit daily or weekly reports to upper management.
5. Training & Development
- Train new team members on company procedures, safety, and job duties.
- Identify skill gaps and recommend development opportunities.
6. Quality & Compliance
- Inspect work to ensure it meets quality and safety standards.
- Enforce health and safety regulations.
- Handle minor disciplinary issues in line with company policies.