Supervisor

AVENBRIDGE GROUP PTE. LTD.; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

AVENBRIDGE GROUP PTE. LTD. in Singapore seeks an experienced reflexology supervisor to deliver expert foot and body treatments, lead therapists, and oversee daily operations.

You will ensure service quality, maintain hygiene, manage scheduling, handle guest inquiries, and support inventory and admin tasks to keep the centre running smoothly.

Qualifications

• Certification in massage or reflexology is required.
• Experience in reflexology or body therapy is preferred.
• Strong leadership and customer-service skills are essential.

Responsibilities

• Deliver reflexology treatments according to company standards.
• Supervise therapists to ensure high-quality service.
• Manage daily operations including staff scheduling.
• Maintain workplace hygiene and safety to health standards.
• Respond to customer inquiries and handle feedback.
• Conduct stock checks and order supplies.
• Perform basic administrative duties to support efficiency.

Skills

Reflexology certification

Team leadership

Customer service

Communication

Shift flexibility

Job description

Job Summary

Deliver expert foot and body reflexology treatments while leading therapists and managing daily operations to ensure high service quality and customer satisfaction.

Responsibilities

• Deliver foot and body reflexology treatments following company standards to promote client well-being
• Supervise and guide therapists to maintain consistent, high-quality service delivery
• Manage daily operations including staff scheduling and customer service to ensure smooth centre functioning
• Maintain workplace hygiene, safety, and cleanliness to comply with health standards
• Respond to customer enquiries and feedback, executing service recovery to enhance client satisfaction
• Conduct stock checks and order supplies to maintain adequate inventory levels for uninterrupted service
• Perform basic administrative duties to support operational efficiency and centre management

Preferred competencies and qualifications

• Professional certification in massage or reflexology
• Relevant experience in reflexology or body therapy
• Strong leadership skills to supervise, train, and motivate staff
• Effective communication skills to engage with team members and clients
• Customer-service orientation with a professional attitude
• Flexibility to work shifts, weekends, and public holidays