SUPERVISOR

CHONGSHENG GUOJI PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

CHONGSHENG GUOJI PTE. LTD. in Singapore is seeking a restaurant supervisor to oversee staff, hygiene, and guest services.

You will supervise shifts, ensure compliance with health and safety regulations, monitor inventory and cash flow, and coordinate with kitchen and service teams to maintain smooth operations. This role involves direct interaction with customers to assess food quality and service, reviewing guest feedback to drive improvements and coaching team members to deliver consistent

Qualifications

• Experience supervising restaurant staff.

Responsibilities

• Supervise staff work schedules to ensure smooth operations.
• Inspect kitchen hygiene and sanitation to meet standards.
• Oversee food preparation, presentation, and storage for health compliance.
• Check in on dining customers to assess food quality and service.
• Monitor inventory and ensure adequate stock of essentials.
• Review customer surveys to improve service delivery.
• Resolve customer complaints professionally.

Skills

Staff supervision

Job description

• Supervising the restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner