Stylist

LVMH Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Louis Vuitton in Singapore seeks a Client Advisor lead to drive the full silhouette client strategy and support the RTW business through styling and trend advice. You will collaborate with store leadership, create opportunities with clients, and elevate the overall client experience.

In this role you will train retail teams, share fashion insights, support events and product launches, and partner with merchandising on commercial actions to grow the RTW business.

Qualifications

• Experience in retail or sales in the fashion industry.
• Personal shopping or styling experience is desirable.
• Excellent knowledge of fashion and styling trends.

Responsibilities

• Lead the Client Strategy for RTW, supporting the Retail team with client opportunities and plans.
• Elevate the Client Experience by providing personalized styling and cross-selling through full silhouette insights.
• Provide Retail Training and workshops for the team, aligning with store managers on focus areas and collection trainings.

Skills

Retail experience

Fashion knowledge

Styling ability

Communication skills

Tools

CRM software

Job description

Lead the full silhouette client strategy, with a key focus on driving the Ready-To-Wear (RTW) business. Support the Retail team in the delivery of excellent client experience through the offering of styling and trend advice. Work in close partnership with the key stakeholders to collaborate on events, projects, new product launches, and provide the relevant trainings to elevate the styling skills of the retail team.

Job responsibilities

Drive the Client Strategy

• Support the Retail team in identifying opportunities, through interactions with new and existing clients, and to work with the Team Manager/Store Manager on a continuation plan on how to sustain expectations of such clients through the various Client Advisors
• Collaborate with the Merchandising team in proposing and implementing adequate commercial actions to increase the RTW business and build the full silhouette mindset.
• Update and share with the team on current fashion trends and styles, using both internal and external resources
• Participate and support in local and zone RTW events, projects and new product launches
• Align with Zone Retail Learning department on projects

Elevate the Client Experience

• Collaborate with the Retail team in providing one on one personalized styling service (covering all categories of Vuitton products) to clients, with the objective to create the complete Vuitton silhouette
• Assist the Retail and Client Development teams on hosting, and support Client Advisors in the selling process by providing styling advice with the objective of increasing cross-selling and upselling through vision on full silhouette
• Participate and support the Client Advisors in high profile VIC and High-End sales
• To provide feedback on clients, business opportunities etc

Retail Support and Training

• Coach and conduct workshops / trainings for the Retail teams (i.e. Client Advisors and Team Managers) with alignment with respective store managers areas of focus elevate on full silhouette styling and personal styling to elevate client experience
• Prepare the relevant materials and tools to conduct the workshops / trainings
• Collaborate and align with RTW Merchandising team on collection trainings in partnership with RTW Experts
• Support in styling related training and client-related events
• Provide other styling related services, which the Company may require from time to time

Profile

• Experience in retail or sales in the fashion industry
• Personal shopping or styling experience is desired
• Excellent knowledge of fashion and styling trends, with the ability to translate to different client profiles
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues and others at all levels
• Approachable, friendly and personable, ability to connect with different personalities and client profiles

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

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