Student Welfare Off - Student Care [ITE College West]

Institute of Technical Education; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational institution in Singapore is seeking a dedicated individual to provide case management support for students-at-risk. This role involves working closely with students and their families, collaborating with community partners, and ensuring holistic support is provided. Applicants should have a relevant degree and at least 2 years of experience in the social service sector. A passion for working with students facing complex issues is essential.

Qualifications

• At least 2 years of casework experience in the social service sector.
• Knowledge of social services landscape in Singapore.
• Ability to work with students facing complex issues.

Responsibilities

• Provide casework management for students-at-risk.
• Collaborate with stakeholders to support students.
• Monitor and report on students' progress.

Skills

Casework management

Collaboration

Cultural sensitivity

Education

Degree in social work or relevant discipline

Job description

What the role is:

You will provide holistic case management support to students-at-risk. You will be part of the professional team to coordinate and monitor the help provided to these students and work with their families, community partners, and relevant stakeholders within ITE to render support to these students, with the objective of motivating them to complete their studies.

What you will be working on:

You are expected to provide casework management for students-at-risk and their families, which include the following:

• Gathering information to identify students-at-risk, e.g., family background, students’ needs, etc.
• Visiting students’ homes or other relevant places if necessary.
• Referring students and families to relevant stakeholders within and outside ITE to render necessary support.
• Collaborating with relevant stakeholders (e.g., departments within ITE, government and community agencies) to provide holistic care and support to students.
• Tracking, monitoring, and reporting students’ progress.
• Re-integrating students back to school.

What we are looking for:

• Candidates with suitable credentials in a relevant discipline (e.g., social work) will have an advantage.
• Preferably with at least 2 years of casework experience in the social service sector, working with and supporting students-at-risk and families.
• Good knowledge of social services landscape in Singapore.
• Passion and disposition for working with students facing complex issues and their families.
• Cultural sensitivity, collaborative spirit, and openness to diverse views.
• Emotional stability, resourcefulness, and resilience.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

About Institute of Technical Education

The Institute of Technical Education is a globally-recognized, world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands-on, Minds-on, Hearts-on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.