Student Support Services Manager

TRULYYY PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent education institution in Singapore is seeking an experienced manager to lead student engagement and support services. The role focuses on enhancing the student experience, fostering leadership, and supporting diverse local and international students. Candidates must possess a degree/diploma, managerial experience, and be fluent in Mandarin. The position requires strong communication, leadership, and organizational skills, with flexibility for evening and weekend work.

Qualifications

• Degree/Diploma with managerial experience.
• Experience supporting international students, including student pass administration.
• Strong communication, leadership, and organizational skills.
• Passion for working with students from diverse cultural backgrounds.
• Flexible to work evenings and weekends when needed.
• Mandarin is required due to the need to communicate with Mandarin speaking students and counterparts.

Responsibilities

• Lead and mentor international students and student clubs.
• Manage student pass applications and liaise with relevant authorities.
• Plan and coordinate onboarding programs and orientation.
• Respond to international student queries and provide guidance.
• Oversee student welfare, medical insurance, and mobility programs.
• Develop communications through newsletters and social media.

Skills

Strong communication

Leadership

Organizational skills

Experience with diverse cultural backgrounds

Mandarin language

Education

Degree/Diploma with managerial experience

Job description

Overview

I'm currently helping a leading education institution in Singapore is seeking an experienced manager to lead student engagement and support services. The role focuses on enhancing the student experience, fostering leadership, and supporting both local and international students.

Responsibilities

• Lead and mentor international students and student clubs, ensuring smooth integration and engagement.
• Manage student pass applications, renewals, and liaise with relevant authorities and vendors.
• Plan and coordinate onboarding programs, orientation, and pre-departure briefings.
• Respond to international student queries promptly and provide guidance on academic and administrative matters.
• Oversee student welfare, medical insurance, and mobility programs.
• Develop and maintain communications through newsletters, social media, and campus materials.

Qualifications

• Degree/Diploma with managerial experience.
• Experience supporting international students, including student pass administration.
• Strong communication, leadership, and organizational skills.
• Passion for working with students from diverse cultural backgrounds.
• Flexible to work evenings and weekends when needed.
• Mandarin is required due to the need to communicate with Mandarin speaking students and counterparts

How to apply

If you’re interested in this opportunity, please send your CV to [e-mail]

Regrettably, only shortlisted candidates will be notified.

Please note that data provided is for recruitment purposes only.

Business Registration No.: 202004228R | License No.: 20S0118 | EA Registration No.: R22104027