Student Services Officer/Executive

Deliver meaningful support experiences to learners in a vibrant education environment.

• Ensure Smooth Service Delivery
  Execute daily operations to provide timely and effective support to learners, ensuring a seamless service experience.

• Drive Student Satisfaction
  Deliver services aligned with departmental goals to meet performance standards and enhance the learner journey.

• Champion Service Quality
  Ensure all student interactions are handled professionally and in compliance with institution's policies, procedures, and regulatory standards.

• Support Innovation & Efficiency
  Contribute ideas to improve processes and systems that enhance service delivery and operational excellence.

• Diploma holder with at least 2 years of experience in a customer-facing role, ideally in an education or service-related / Call-Centre environment.

• Strong interpersonal and communication skills, with the ability to handle enquiries and engage diverse groups of students.

• Bilingual and proficient in spoken and written English.

• Comfortable with Microsoft Office and tech-savvy in handling digital platforms.

• Organized, detail-oriented, and able to work both independently and collaboratively.

• A team player who thrives in a dynamic environment and is passionate about delivering excellent student support.

Interested candidates, please send your updated resume to cv.get@recruithaus.com.sg