Student Services & Enrolment Coordinator

WECRUIT PTE. LTD.; Singapore; On-site; SGD 27,900 - 44,640; Full time

Job summary

WECRUIT PTE. LTD. is seeking a Customer Service Officer to support the daily operations of the school, managing customer enquiries, student enrolment, and administrative tasks.

The role also involves cashiering, marketing activities, and facilities coordination to ensure smooth centre operations and excellent service for students, parents, and visitors. The position emphasizes delivering high-quality customer service while assisting in enrolment processes, reports, and events to support the

Responsibilities

• Promote courses and assist prospective students with programme enquiries and enrolment.
• Perform daily prospecting and follow up on sales leads.
• Process enrolments, prepare enrolment reports, and maintain student records.
• Handle cashiering duties, including payment collection, banking, and outstanding fee follow-ups.
• Deliver excellent customer service by attending to enquiries, feedback, and complaints.
• Support area marketing activities, including leaflet distribution and promotional campaigns.
• Assist in creating marketing materials and centre promotions.
• Monitor school cleanliness, facilities, equipment, and stock inventory.
• Prepare operational reports and maintain accurate administrative records.
• Support school events and perform general administrative duties.

Job description

WECRUIT PTE. LTD. is seeking a Customer Service Officer to support the daily operations of the school, managing customer enquiries, student enrolment, and administrative tasks.

The role also involves cashiering, marketing activities, and facilities coordination to ensure smooth centre operations and excellent service for students, parents, and visitors. The position emphasizes delivering high-quality customer service while assisting in enrolment processes, reports, and events to support the