Student Services Ambassador (Full Time/Part Time)

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

BELLS INSTITUTE OF HIGHER LEARNING is seeking a Student Services Executive to enhance student experiences through exceptional support. You will assist students in academic and personal matters while promoting courses to boost enrollment and maintain a positive learning environment. This part-time role prioritizes service-oriented individuals with strong communication skills.

Qualifications

• Dynamic individual with service aptitude and a proactive approach.
• Ability to function effectively in a dynamic environment.

Responsibilities

• Provide personalized assistance to students regarding academic matters.
• Offer guidance on courses and career pathways.
• Maintain records of student interactions and resolutions.

Skills

Service aptitude

Good communication skills

Team player

Empathy

Education

A level / Diploma

Job description

PART TIME POSITION AVAILABLE!!!

As a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.

Responsibilities

• Provide personalized assistance to students regarding academic, administrative, and personal matters.

• Offer guidance on academic programs, course selection, and career pathways to students.

• Delivery & inoculate an excellent service culture to enhance student experience.

• Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.

• Maintain accurate records of student interactions, issues raised, and resolutions provided.

• Handle collection of payments and all centre related administrative duties

• Promote courses to learners as upskilling opportunities to boost enrollment

Requirements

• Priority & better compensation for candidates who able to work Weekend shift

• Minimum A level / Diploma in any discipline will have an advantage.

• Dynamic individual with service aptitude, passion for service delivery and a proactive approach

• Good written & oral communication skills

• Strong team player with self-initiatives & commitment to excel.

• Ability to function effectively and multi-task in a dynamic environment.

• Structured career progression plan to groom potential candidates

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*