Student Enrolment Advisor - University / Education Industry / 5 days [2683]

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR consultancy in Singapore is seeking an individual to oversee student enrolment processes. This role involves managing enquiries, coordinating class registrations, and ensuring compliance with policies. Ideal candidates will hold a diploma or bachelor's degree and have relevant administrative experience. The position offers a dynamic environment focused on student support and retention.

Qualifications

• Relevant experience in student enrolment or related administrative roles required.
• Must be adept at maintaining records and reports.

Responsibilities

• Oversee student enrolment processes and manage enquiries.
• Ensure compliance with enrolment standards and policies.
• Coordinate with teams to manage class sizes and student status.

Skills

Student management systems familiarity

Administrative skills

Strong communication

Education

Diploma or Bachelor's degree

Job description

Overview

This role is responsible for overseeing and managing all aspects of student enrolment processes and assisting students with their enquiries. This includes annual unit planning, course matrix management, study plan creation, student retention initiatives, enrolment status updates, and managing enrolment variations. The role ensures accurate and efficient enrolment operations in compliance with standards and relevant policies.

Key Responsibilities

Course Planning and Management

• Coordinate annual unit planning and maintain an up-to-date course matrix.
• Ensure timely approval and communication of unit offerings with course providers and regulators (e.g., SkillsFuture Singapore).
• Manage course transitions, new course registrations, and deregistrations.
• Facilitate provision of software and on-campus learning facilities.

Study Plan Creation and Maintenance

• Develop, update, and communicate study plans aligning with course requirements and unit changes.
• Support students with enrolment variations (LOA, Course Withdrawal, Change of Major/Course, CRL applications).
• Ensure study plans reflect approved changes and are communicated timely to students and stakeholders.

Enrolment and Registration Management

• Oversee smooth enrolment and class registration processes, ensuring deadlines and procedures are communicated.
• Monitor prerequisites, failed units, and facilitate re-enrolments.
• Maintain accurate enrolment status in student management systems (e.g., Student One).
• Collaborate with Scheduling Team on class sizes and teacher-student ratios.
• Manage unit withdrawals and enforce relevant policies and deadlines.
• Provide student academic advising and support during orientation and academic sessions.
• Work with related teams (Assessments, Academic Capability) to manage at-risk and terminated students.

Student Progression and Retention

• Manage student progression, including briefings and application processing.
• Monitor retention rates and intervene early for at-risk students in collaboration with Academic Capability teams.

Administration and Reporting

• Provide enrolment reports and updates to stakeholders.
• Maintain detailed records of enrolment and registration activities.
• Ensure clear communication of enrolment information, policies, and timelines.

Other Duties

• Review and improve enrolment and course planning processes.
• Support audit preparations and compliance with regulatory requirements.
• Perform other duties as assigned by the Director of Academic Services.

Requirement

• Diploma or a Bachelor\'s degree or equivalent qualification
• Relevant experience in student enrolment, registration, or related administrative roles.
• Familiarity with student management systems.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683