Student Care cum Customer Service Assistant [Kovan | 6 days | $1400 + Commission] - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Student Care cum Customer Service Assistant in Singapore. This role involves supporting hostel operations and ensuring the safety and wellbeing of students. Relevant experience and weekend availability are essential, along with a potential advantage for Basic First Aid certification. Competitive salary of $1400 plus commission offered.

Qualifications

• Relevant working experience in a similar role.
• Availability to work weekends is mandatory.
• Basic First Aid certification is a plus.

Responsibilities

• Support the daily operations of the hostel.
• Encourage students to develop good study habits.
• Provide feedback to parents on students' progress.
• Report incidents or concerns to the Hostel Manager.
• Accompany students for official documentation.
• Assist students in seeking medical attention if needed.
• Coordinate maintenance services of the hostel.
• Attend to customer enquiries regarding services.
• Perform ad-hoc duties as required.

Skills

Relevant working experience

Available to work on weekends

Basic First Aid certification

Job description

Student Care cum Customer Service Assistant

Working Days: 6 working days (include Saturday & Sunday)

Basic Salary: $1400 + Commission

Address: Kovan

Requirement

• Relevant working experience
• Available to work on weekends
• Basic First Aid certification is an advantage.

Responsibilities

• Support the daily operations of the hostel, supervise and ensure the safety and wellbeing of students at all times.
• Encourage students to develop good study habits, social skills, and personal discipline.
• Provide feedback to parents on students’ progress and behaviour, when required.
• Report any incidents, concerns, or irregularities to the Hostel Manager promptly.
• Accompany students to process official documentations and formalities (such as ICA).
• Accompany students to seek medical attention when unwell.
• Coordinate maintenance services of the hostel.
• Attend to customer enquiries relating to training/enrichment/tuition services at the centre
• Ad-hoc duties when required