Student Care cum Customer Service Assistant [High Comm | Kovan | Basic First Aid Certification][...]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm is looking for a Student Care cum Customer Service Assistant in Singapore. This role involves supporting daily hostel operations, ensuring student safety, and providing customer service related to educational programs. Successful candidates should have relevant working experience and be available to work weekends. Basic First Aid certification is a plus. Competitive salary package includes a basic salary of $1400 plus commission.

Qualifications

• Relevant working experience in customer service roles.
• Flexibility to work weekends.
• Basic First Aid certification is an added advantage.

Responsibilities

• Support daily operations and ensure student safety.
• Encourage good study habits and social skills.
• Provide feedback to parents on student progress.
• Report any concerns to the Hostel Manager.
• Accompany students for official processes.
• Escort students to medical appointments.
• Coordinate hostel maintenance services.
• Attend to customer inquiries regarding services.
• Perform ad-hoc duties as needed.

Skills

Relevant working experience

Available to work on weekends

Basic First Aid certification

Job description

Student Care cum Customer Service Assistant

Working Days: 6 working days (include Saturday & Sunday)

Basic Salary: $1400 + Commission

Address: Kovan

Qualifications

• Relevant working experience
• Available to work on weekends
• Basic First Aid certification is an advantage.

Responsibilities

• Support the daily operations of the hostel, supervise and ensure the safety and wellbeing of students at all times.
• Encourage students to develop good study habits, social skills, and personal discipline.
• Provide feedback to parents on students’ progress and behaviour, when required.
• Report any incidents, concerns, or irregularities to the Hostel Manager promptly.
• Accompany students to process official documentations and formalities (such as ICA).
• Accompany students to seek medical attention when unwell.
• Coordinate maintenance services of the hostel.
• Attend to customer enquiries relating to training/enrichment/tuition services at the centre
• Ad-hoc duties when required

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279