Student and Academic Services Officer [Private university/ 5 days/ Haw Par Villa] (JQ)

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Student and Academic Services Officer in Singapore. The role involves providing administrative support for assessments, managing student results, and ensuring compliance with academic policies. Candidates should have a Degree/Diploma in Business Administration and proficiency in Microsoft Office. This position offers on-the-job training and requires candidates to be detail-oriented and organized.

Qualifications

• Degree/Diploma in Business Administration or relevant discipline.
• Proficiency in Microsoft Office and preferably experienced in relevant systems.
• On Job Training provided.

Responsibilities

• Maintain knowledge of examination systems and oversee assessments.
• Advise students on academic matters and manage requests.
• Organize and monitor the marking process.

Skills

Proficiency in Microsoft Office

Experience in student information systems

Customer relationship management tools

Education

Degree/Diploma in Business Administration

Job description

Working Time: Monday to Friday, 8.30am - 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $3000 - $3500

The Student and Academic Services Officer (Assessments and Progressions) provides essential administrative support for assessment processes, students' results and appeal management, and academic progression. This role ensures compliance with academic and assessment policies, coordinates examinations, manages student results and appeal records, and supports academic staff and Unit Coordinators in their duties, especially in managing the marking and moderation process.

Key Responsibilities

• Assessments and Progressions: Maintain up-to-date knowledge of examination systems, policies, and procedures. Oversee the organisation, scheduling, and security of assessments and exams, ensuring appropriate provisions for students with special requirements. Create progressive assessment schedules and coordinate invigilators and exam logistics.
• Student Management: Advise students on course requirements and academic and assessment matters, and manage requests for paper reviews, deferred assessments, and extensions. Handle cases of appeals, and academic misconduct and provide support to students at risk by referring them to appropriate academic resources.
• Marking and Moderation: Organise and monitor the marking process, ensuring timely distribution of feedback and results release to students. Manage assessment moderation in accordance with partner policies and coordinate the release of results within deadlines.
• University Procedures: Ensure student academic progress complies with regulations. Assist in preparing and attending Board of Examiners meetings and produce necessary reports.
• Other Duties: Perform ad-hoc tasks assigned by the Senior Manager (Academic), contributing to the overall functioning of the Office of Pro Vice-Chancellor.

Qualifications

• Degree/ Diploma in Business Administration / relevant discipline
• Proficiency in Microsoft Office and preferably with experience in student information systems or customer relationship management tools.
• On Job Training provided

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279