Student and Academic Services Officer | Entry level welcome | Acedemic Affairs | Haw Par Villa [...]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An educational institution in Singapore is seeking a Student and Academic Services Officer to provide comprehensive administrative support and high-quality services to students and faculty. The role involves managing student enrolments, supporting academic staff, and ensuring compliance with regulations. Applicants should have a degree or diploma in Business Administration, proficiency in Microsoft Office, and preferably experience with student information systems.

Qualifications

• Degree or diploma in Business Administration or a relevant discipline.
• Proficiency in Microsoft Office; experience with student information systems is a plus.

Responsibilities

• Maintain accurate student enrolment records and study plans.
• Assist in planning and publishing academic timetables.
• Administer contracts for sessional academic staff and support their onboarding.
• Respond to student inquiries and assist with exam logistics.
• Conduct surveys and manage academic compliance.

Skills

Proficiency in Microsoft Office

Experience in student information systems

Customer relationship management tools experience

Education

Degree/ Diploma in Business Administration / relevant discipline

Job description

Student and Academic Services Officer (Academic Affairs)

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $3000 - $3500

The Student and Academic Services Officer (Academic Services) is responsible for providing comprehensive administrative support and high-quality academic services to students, staff, and faculty members. The role will focus on student enrolment and study plans management, academic staff support, timetable planning and maintaining academic systems to ensure a smooth academic experience at the institution.

Key Responsibilities

• Student enrolments and study plans: Maintain accurate and up-to-date study plans and student enrolment records. Timely dissemination, of course, planners to students, assist with enrolments and academic advice, process enrolment variation requests, and monitor student progress.
• Course Planning & Delivery: Assist in planning and timely publication of academic timetables, manage student class registrations and enrolment, and support course delivery and quality management initiatives.
• Academic Staff Management: Administer sessional academic staff contracts, system access, and resources; support professional development and ensure CPE registration compliance. Facilitate the sourcing, recruitment, and onboarding of sessional academics and other teaching staff as required, ensuring they meet the standards set.
• Academic Support: Respond and assist with student inquiries, assist with exam logistics, prepare class schedules, and support faculty in the academic delivery process.
• Surveys & Compliance: Conduct surveys for academic staff and students, manage feedback, and ensure academic compliance with regulations.
• Ad-hoc & Administrative Tasks: Provide support for various academic initiatives and handle additional administrative duties as needed.

Qualifications

• Degree/ Diploma in Business Administration / relevant discipline
• Proficiency in Microsoft Office and preferably with experience in student information systems or customer relationship management tools.
• On job training provided