Strategy & Ops Lead (Operational Risk)

Aspire; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

Aspire is seeking an experienced professional to lead operational risk management efforts in a dynamic fintech environment. The ideal candidate will have over 5 years in risk-related fields and possess strong project management and communication skills to drive strategic initiatives within the company.

Benefits

Uncapped flexible annual leave

Training subsidy for professional growth

Wellness benefit

Team bonding budget

Flexibility to work from anywhere (up to 90 days per annum)

Qualifications

• 5+ years of experience in risk-related fields.
• Strong communication and project management skills.
• Experience in fintech and understanding of financial services.

Responsibilities

• Build and maintain Aspire’s operational risk management framework.
• Design and implement robust operational risk management systems.
• Prepare and present comprehensive operational risk reports to leadership.

Skills

Risk management

Communication

Project Management

Job description

At Aspire, we’re more than just a FinTech company—we’re the leading all-in-one financial operating system built to empower the world’s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products.

Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023, ranked as LinkedIn’s Top Startup in Singapore, and listed on CB Insights’ Top 100 Global Fintech in 2023 and 2024.

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space!

ABOUT THE ROLE

You are responsible for building, maintaining, and operationalising Aspire’s operational risk management framework across all functions. Operational risk at Aspire includes operational resilience, operational quality, change management, cybersecurity, data protection, vendor management, and internal fraud.

1. Design and implement robust systems and processes to ensure that operational risk management scales effectively with Aspire’s evolving needs
2. Build the operational risk strategy and coordinate its execution
3. Perform gap analysis on operational processes and controls, and remediate gaps
4. Maintain repository of SOPs and ensure all are maintained by the owners
5. Ensure operational risks are correctly identified across the company, across all functions and geographies
6. Ensure Aspire evaluates risks, their impact, and controls correctly
7. Identify operational controls in place and test their effectiveness
8. Prepare and present comprehensive operational risk reports to the leadership, highlighting risk factors and areas for improvement to support strategic decision-making at group and country levels
9. Track operational risk incident rates, suggest and lead prevention strategies
10. Work closely with 1LoD leaders (Customer Experience, FinCrime, Payments, Onboarding, etc.) and 2LoD leaders to ensure risk policies are properly implemented and managed under the 1LoD
11. Lead the operational risk committee

YOUR PROFILE

• You have done it before - 5+ years experience in risk-related fields & fintech. You understand all aspects of financial services, including payments, financial crime, customer operations
• You can build a strategy and execute it - You can design a strategy, turn it into an action plan, and execute it hands-on & without supervision, rallying other leaders to your cause
• You have strong communication & project management skills - You are used to communicating with senior executives and on-the-ground teams. Your communication is clear, structured, and concise. You know how to project manage large projects with dependencies

What we offer

• Uncapped flexible annual leave
• Training subsidy for your professional growth
• Wellness benefit
• Team bonding budget to foster collaboration and a sense of belonging
• Flexibility to work from anywhere (up to 90 days per annum)
• Culture is Key: We strive to cultivate a special culture that brings talents together - learn more on our careers site and LinkedIn Life page

Equal Opportunity Statement

Aspire is an equal opportunity employer committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law.