Strategy Consultant, Regional Operations

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading e-commerce platform in Singapore seeks an Operations Strategist to enhance their app and operational processes. This role involves collaboration across departments, managing data-driven projects, and improving e-commerce strategies. Ideal candidates should possess robust stakeholder management skills and a strong background in project management.

Qualifications

• 3 - 6 years of experience in strategy consulting &/or in-house strategy roles.
• In-depth knowledge of industry trends and market behavior.
• Outstanding project management and collaboration skills.

Responsibilities

• Shape Shopee App and Operations processes through analysis.
• Identify and implement solutions to drive improvement.
• Drive high-impact projects across operations-related verticals.

Skills

Data analysis

Stakeholder management

Project management

Communication

Job description

About the job

Shopee’s Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners.

Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence.

• Work closely with senior management as an integral member of the team responsible for shaping our Shopee App and Operations processes through robust analysis and initiatives

• Engage in project-based initiatives aimed at identifying and implementing solutions to drive significant improvement in our ecommerce processes and experience

• Forge strong connections with local market commercial teams and regional stakeholders, using robust quantitative and qualitative analysis

• Continuously optimise strategies, designs, reporting, and planning processes

• Own and drive high-impact projects across operations-related verticals and workstreams

Requirements

• 3 - 6 years of experience in strategy consulting &/or in-house strategy roles, highly preferred

• Experience in working with data, drawing insights, developing reports, and devising practical data-driven solutions

• Excellent stakeholder management skills, demonstrating the ability to collaborate effectively across diverse markets and backgrounds

• In-depth knowledge of industry trends and market behavior

• Outstanding project management skills

• A deep understanding of management frameworks

• Excellent interpersonal and communication skills to present solutions and results at leadership level