Strategy and Operations Lead, APAC Customer Engineering - Singapore

GOOGLE ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading cloud technology company in Singapore is looking for a Go-To-Market Strategy and Operations Lead. In this role, you will support the Customer Engineering leadership team and drive strategic initiatives. Candidates should have over 8 years of relevant experience, including advisory roles, and possess strong problem-solving and communication skills. This is a pivotal role to help enhance operations and accelerate growth within the organization.

Qualifications

• 8 years of experience in management consulting, sales operations, business strategy, investment banking, or related fields.
• Experience working with executives in an advisory role.
• Ability to translate data into business insights.

Responsibilities

• Develop the organization’s strategy as a trusted advisor to leadership.
• Execute initiatives to accelerate growth in the Customer Engineering organization.
• Improve existing processes and drive productivity in the team.

Skills

Management consulting

Business strategy

Sales operations

Problem-solving

Excellent communication skills

Education

Bachelor's degree or equivalent practical experience

Job description

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

As a Go-To-Market Strategy and Operations Lead, you will be a part of the APAC Strategy and Operations team. In this role, you will support the Head of Strategy and Operations Lead for Customer Engineering (CE) in driving the priorities of the CE organization, partnering directly with the Vice President (VP) and Directors of the CE organization, and guiding the organization with planning and execution. You will also help drive initiatives for the APAC VP of the CE organization.

Qualifications

Job responsibilities

• Partner with the Customer Engineering leadership team in APAC to develop the organization’s strategy, becoming an integral part and a trusted advisor to the leadership team.
• Drive the business forward by developing and executing initiatives to accelerate growth, and grow the business to implement initiatives in an organization.
• Establish and structure the way we work, through operational flow of business, metrics, insights, and reporting.
• Help run the business for the Customer Engineering organization, own key processes like business reviews and planning, and foster collaboration and standard procedures sharing within the region.
• Identify opportunities to improve existing processes, and help drive up the productivity of the Customer Engineering team.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree
• Experience working with executives in an advisor role, and building and managing teams.

Preferred qualifications

• Experience in Cloud or Infrastructure-as-a-Service (IaaS) businesses.
• Experience supporting customer engineering, solution engineering, or pre-sales technical teams for strategy and planning activities.
• Ability to translate data into business insights along with excellent problem-solving skills.
• Ability to work in a fluid environment along with time-management and prioritization skills.
• Ability to grow and navigate ambiguity, learn and collaborate within a team of professionals.
• Excellent story telling and communication skills and the ability to craft an engaging narrative which includes presentation, structure, and design.