Strategic Programs Lead, New Markets

United States Digital Space LLC; Singapore; On-site; SGD 140,000 - 200,000; Full time

Job summary

United States Digital Space LLC is seeking a seasoned New Markets Program Manager to lead end-to-end initiatives across APAC. You will coordinate Risk, Operations, GTM, and Product teams to launch new markets with rigorous milestones and risk management.

You'll thrive in high-ambiguity environments, build scalable playbooks, and communicate clearly with senior stakeholders across global time zones, including occasional calls outside Singapore hours. fintech/payments exposure is a plus.

Qualifications

• 8+ years in a high-performance environment managing complex cross-functional programs.
• Ability to operate in ambiguity and build from 0 to 1 with no playbook.
• Strong program management skills: track multi-workstream initiatives, surface risks, maintain momentum.
• Exceptional written and verbal communication for senior audiences.
• Experience working across global teams and time zones.

Responsibilities

• Own end-to-end program management for new markets across APAC.
• Drive operational readiness across workstreams, milestones, risks, and dependencies.
• Navigate high ambiguity and define right approaches in 0-to-1 spaces.
• Build repeatable frameworks, playbooks, and reporting standards for a growing portfolio.
• Represent the team in senior level conversations and ensure alignment across risk, product, eng, and GTM.

Skills

Program management

Cross-functional leadership

Ambiguity navigation

Communication

AI fluency

Global collaboration

Job description

Who we areAbout the company

the company is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use the company to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Risk Program Management Office is a unique role that sits at the intersection of Operations, Go To Market (GTM), and Risk Compliance teams. Our mission is to enable users to seamlessly meet evolving compliance standards in a complex regulatory environment by bringing the right set of cross-functional stakeholders to enable their success. As an enablement function, we work with many teams including Operations, Product, Eng, GTM, and others.

We are expanding our scope into one of the company's most consequential strategic priorities and launching in new markets. This work is new, fast-moving, and high-ambiguity — and we're looking for someone who thrives in exactly that environment. If you enjoy working on high-impact projects on a global scale, building programs from the ground up, and operating at the intersection of compliance, strategy, and execution — you'll love this role.

What you'll do

New Markets Program Management

• Own end-to-end program management for new markets across the company's roadmap, focusing on APAC region

• Drive operational readiness across workstreams, tracking milestones, surfacing risks, and unblocking dependencies

• Navigate high ambiguity — this is a 0 to 1 space where you will be expected to figure out the right approach, not wait for one to be handed to you

• Build repeatable frameworks, playbooks, and reporting standards to support a growing and complex portfolio of markets

Cross-Functional Leadership

• Represent our team in senior level conversations across the company and have high judgment and accountability

• Provide critical coordination across Risk teams (Ops, Product, Eng, Strategy, and others) to ensure alignment and execution

• Partner closely with stakeholders to maintain momentum across a fast-moving roadmap

• Facilitate alignment across teams with competing priorities, resolve ambiguity, and ensure clear ownership at every stage of execution

Operations

• Identify operational impact, gap assessment, and other operational considerations to launch in new markets

• Ensure operational readiness across complex portfolio of programs, including forecasting, monitoring, and last-mile execution

• Maintain high operational rigor and execution discipline

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a high-performance environment, managing complex, cross-functional programs or initiatives

• Demonstrated ability to operate in ambiguity and build from 0 to 1 — you have a track record of figuring out the right approach on problems where no playbook exists

• Strong program management skills: you can track and drive multi-workstream initiatives, surface risks early, and keep stakeholders aligned without losing momentum

• Strong cross-functional leadership, with experience aligning Product, Eng, GTM, and Operations teams toward shared goals

• Exceptional written and verbal communication skills, including the ability to write sharp 1-pagers and present credibly to senior audiences

• AI fluency — you actively use AI tools to accelerate your work and can clearly articulate how and where you apply them

• Experience working across global teams and time zones, including flexibility to join calls outside standard Singapore business hours as needed

Preferred qualifications

• Experience working on international expansion, market entry, regulatory, or licensing programs

• Prior experience at a technology company; fintech or payments experience is a plus"