Strategic Operations & Transformation Specialist (Data Analytics)

Delivery Hero Austria; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading delivery platform is seeking a Strategic Operations & Transformation Specialist in Singapore to enhance data and analytics capabilities. The role focuses on driving cultural transformation, improving operational efficiency, and fostering strategic partnerships, all within a vibrant international team committed to innovation. Candidates should have significant experience in strategy and data literacy.

Benefits

Free food

Health and dental insurance

Learning and development opportunities

Dynamic work environment

Regular company and team events

Qualifications

• Around 5 years of experience in strategy, consulting, or special projects.
• Excellent influencing skills with polished presentation abilities.
• Experience in a fast-paced, international environment.

Responsibilities

• Drive cultural transformation through workshops and collaboration.
• Enhance operational efficiency by identifying streamlining opportunities.
• Foster strategic partnerships with stakeholders and vendors.

Skills

Strategic Thinking

Leadership Skills

Change Management

Cross-Functional Collaboration

Data Literacy

Job description

About the opportunity

We are seeking a highly motivated and strategic individual to catalyze this transformation - aligning our data and analytics capabilities with the broader business strategy, improving connectivity and knowledge-sharing within the team, accelerating productivity of data professionals with tools and accelerators, and fostering a data-driven culture across the global Data team.

As a Strategic Operations & Transformation Specialist (Data Analytics), you will:

• Drive Cultural Transformation & Collaboration: Lead and facilitate workshops, retrospectives, and other collaborative initiatives to foster a data-driven culture and improve communication and alignment between analytics teams and function/market counterparts.
• Enhance Operational Efficiency: Identify opportunities to streamline processes, automate tasks, and improve the overall efficiency of the data and analytics function.
• Foster Strategic Partnerships: Build strong relationships with key global stakeholders, analytics team in other brands, and external vendors to identify strategic opportunities for growth and operational excellence.
• Promote Knowledge Sharing and Innovation: Drive knowledge sharing, collaboration, and innovation initiatives within the team and across the broader organization.
• Lead Change Management Initiatives: Effectively manage change and mitigate resistance to new processes and technologies.

What you need to be successful

• Around 5 years of experience or more in strategy, consulting, or special projects, preferably in a multinational environment.
• Excellent influencing skills, with experience making polished decks that drive alignment with senior stakeholders and the wider team.
• Experience working in a fast-paced, international environment.
• Strategic Thinking: A strong ability to think critically, analyze complex problems, and develop innovative solutions.
• Leadership Skills: Proven leadership skills to inspire and motivate teams, and influence decision-makers at all levels.
• Cross-Functional Collaboration: Excellent communication and interpersonal skills to build strong relationships with diverse stakeholders.
• Change Management: Proven ability to manage and lead organizational change initiatives.
• Data Literacy: A solid understanding of data concepts, data quality, and data governance principles.

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What's in it for you

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast-growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, leading food and QCommerce delivery in 17 markets across both regions.