Strategic Client Solutions Engineering, Vice President

STATE STREET BANK AND TRUST COMPANY; Singapore; On-site; USD 120,000 - 180,000; Full time

Job summary

A global leader in investment management is seeking an experienced member for its Strategic Client Solutions Engineering team in Singapore. This role involves leading complex client engagements and utilizing innovative solutions to enhance operational efficiencies across alternatives. The ideal candidate will have extensive experience in financial markets, project management, and exceptional relationship-building skills to drive success in high-impact projects.

Qualifications

• 15+ years experience in transformational, consulting or technical roles.
• Led large transformational programs.
• Project Management qualifications a plus.

Responsibilities

• Translate client requirements into standard service models.
• Manage program milestones and dependencies.
• Build and manage relationships with the client and all stakeholders.

Skills

Presentation skills

Communication skills

Critical thinking

Problem solving

Relationship management

Education

Degree in business, accounting or related fields

Tools

Charles River

Blackrock Aladdin

Thinkfolio

SimCorp Dimension

Markit EDM

Eagle Pace

Job description

Who we are looking for

Welcome to the ultimate shotgun seat where you will be working alongside deal originators (sales and relationship teams) and taking charge of complex operating model design and validation, listening to the voice of clients to understand how we can propose a scalable solution to meet increasing and challenging market environments and to create compelling unique value propositions that truly set State Street apart from it's competitors!

You will develop incredible mental fortitude and laser-sharp focus and cross functional experience that will serve you well not just in your career but in life.

Why this role is important to us

You are joining a global, cross-divisional group leveraging our market leading position across alternatives servicing as the main building block to power complex client demands by leveraging capabilities across State Street Alpha, Global Markets and Research to design truly compelling and differentiated commercial solutions that sets us apart from competition. You will be part of a small but critical function that would lead large commercial outcomes critical to the success of the Global Alternatives business.

What you will be responsible for

As a member of Strategic Client Solutions Engineering team, you will work with solutions lead in understanding the unique challenges faced by our engagement client and drive the translation of these challenges into capabilities statements across the following areas:

- Core Service Capabilities - Translating client requirements into standard service model which leads to scalable base.

- Platform Capabilities - Leveraging State Street Alpha platform capabilities that can serve as an extension of client's enterprise environment across CRD, CRD for Private Markets and Data Solutions.

- New Strategic Capabilities - Identify new capabilities which can further strengthen our core capabilities through co-creation.

• Solution Requirements and Scope Development - Serve as a lead to ensure all solution parameters are documented to enable commercial outcomes. This will include pricing and contractual design and acceptance alongside commercial leads.
• Create program plans inclusive of State Street, client and critical 3rd party tasks.
• Manage program milestones and dependencies support agreed upon scope and timeline.
• Develop and monitor budgets, forecasting and resource allocations for the program
• Establish Project Governance both internally and with the client ensuring all stakeholders are communicated with frequently and appropriately
• Drive the client, Alpha Implementation managers and critical 3rd parties to execute against their tasks and milestones; drive proper governance and program reporting
• Drive a high performing culture across the program teams in which people operate to deliver client outcomes with a One State Street mindset.
• Implement standard change control process, deploy and maintain risk, issue and decision logs
• Ensure program activities adhere to legal guidelines and internal policies
• Build and manage relationships with the client and all stakeholders

What we value

• Outstanding presentation, communication (oral & written), and relationship building skills across all levels of management. A detail-oriented disposition and clear, concise communication skills.
• Curiosity, strong critical thinking, problem solving, decision making and relationship management skills
• Demonstrated experience in the design, delivery and implementation of front, middle, back office and data solutions within the investment management industry.
• The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community
• Ability to work in a team environment to accomplish goals and objectives

Education & Preferred Qualifications

• Degree in business, accounting or related fields of studies with more than 15 years of experience in a transformational, consulting or technical roles in alternatives asset classes.
• Highly independent and can deal with complex situations and manage high levels of uncertainties. You will be part of a small but high impact team driving cutting edge operating model designs.
• Demonstrated experience leading large transformational programs.
• Project Management qualifications a plus to your success.
• Strong understanding of financial markets across public and private markets. Understanding of investment management processes, including back office functions. Experience with front-to-back investment servicing and operations functions is preferred.
• Knowledge of front and middle office technology is an advantage. Charles River, Blackrock Aladdin, Thinkfolio, SimCorp Dimension, Markit EDM, Eagle Pace, etc.
• Ability to travel across the region as required.