Strategic Client Operations Analyst

AXSA WEALTH MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A financial services firm in Singapore is seeking a Client Operations Analyst to manage trade processing and develop vendor relationships. The role involves ensuring accurate communication with clients and continuous process improvement. Ideal candidates are Singapore citizens or permanent residents with 1-2 years of operations experience in a financial setting, or fresh graduates with strong credentials.

Qualifications

• Eligible candidates must be Singapore citizens or permanent residents.
• Preferably 1-2 years of relevant operations experience at a bank or financial institution.
• Excellent time management skills and detail orientation.

Responsibilities

• Manage day-to-day trade processing and settlement.
• Conduct due diligence on clients and review documentation.
• Identify process improvements and implement enhancements.

Skills

Detail orientation

Time management

Problem-solving

Teamwork

Job description

We are looking to hire a Client Operations Analyst who will be joining an expanding team covering strategic client operations. As a successful hire, you will be involved in the day-to-day operations of the company and you will help to manage client relations from an operational perspective. You will be responsible for learning processes around our various business operations, ensuring trades, corporate actions, payments & funding are processed and communicated to clients in an accurate & timely manner and coordinate with our external vendors for streamlining the processes. You will also be expected to assess and enhance existing processes to drive continuous improvement and efficiency.

Location: Singapore

Key Responsibilities

• Manage day-to-day trade processing, settlement, corporate actions processing & overall reconciliation.
• Help conduct due diligence on new and existing clients while reviewing client documentation. Escalate and document potential KYC issues while working closely with the AML team.
• Develop & maintain vendor relationships.
• Identify process improvements & implement required enhancements.

Minimum Qualifications & Skill Sets

• Eligible candidates must be Singapore citizens or permanent residents
• Preferably 1-2 years of relevant operations experience at a bank, asset management or financial institution, but candidates with no relevant experience and fresh graduates with strong credentials are welcome to apply.
• Internship or prior experience of dealing with trade settlement processes, including interacting with custodians & vendors.
• Meticulous, with an eye on detail as well as excellent time management skills.
• Proven ability to adapt, learn and problem solve in a fast-paced environment.
• Able to work well in a team.