Store Supervisor

PVH; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the fashion retail sector seeks a Store Manager in Singapore. The successful candidate will manage store operations, drive sales performance, and lead a team of associates, ensuring exceptional customer service and adherence to company standards. Ideal candidates will have extensive retail experience and a passion for the industry.

Qualifications

• At least 5 years of retail experience.
• Minimum 5 years in a supervisory position in fashion apparel.

Responsibilities

• Manage store operations and ensure high performance and growth.
• Lead and supervise a team of retail associates.
• Oversee inventory management and stock counts.

Skills

Excellent people/interpersonal skills

Independent and self-motivated

Passion for retail

Education

Diploma Qualification

Job description

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

l Manage store operations and ensure a high level of performance and growth

l Deliver retail sales, KPIs & CRM according to company target and objectives

l Ensure store visual merchandise complies with company SOP

l Lead and supervise a team of retail associates

l Ensure associates develop and retain a sense of ownership in their job

l Increase associate's product knowledge and customer service skills by initiating activities and training

l Manage and take ownership of inventory management and ensure daily stock count reconcile with POS inventory

l Handle customers queries in a professional manner

l Guide and coach onboarding associates

l Organize and scheduling of roster, including staff management and performance

l Any other ad-hoc duties assigned by the management

KEY COMPETENCIES:

CREATIVITY: Possess high degree of fashion trends, lifestyles, competitors and media. Ability to identify problem, provide an in-depth perspective of the problem and solution to solve it. Generate ideas through creative thinking and critical evaluation.

TEAMWORK: Builds good working relationships; collaborates toward deadlines and deliverables. Able to communicate effectively across the team and organization.

ORGANIZING: Works according to defined schedules and deadlines; takes direction well and able to work with high accountability; manages own work and tracks progress. Seeks out resources to get things done; able to multi-task and adapt to changing priorities.

ENVIRONMENT: Ability to work in fast-paced, team-oriented setting

QUALIFICATIONS & EXPERIENCE:

• Experience: At least 5 years of Retail experience

• Education: Diploma Qualification

SKILLS:

• Minimum 5 years of relevant experience in supervisory position in fashion apparel category

• Excellent people/ interpersonal skills

• Independent and self-motivated

• Passion for retail