STORE MANAGER - POP MART

Pop Mart (Singapore) Holding Pte. Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading retail company in Singapore is seeking a Store Manager to drive sales performance and lead a team. Responsibilities include managing daily operations, overseeing product inventory, and ensuring customer satisfaction. The ideal candidate has 1-3 years of experience in retail management and strong leadership skills. Competitive compensation package and growth opportunities are offered.

Benefits

Market-competitive compensation

Attractive commission

Performance bonus

Learning & growth opportunities

Career advancement pathways

Qualifications

• 1-3 years of experience as a Store Manager or in retail operations management.
• Strong leadership, organizational, and team management skills.
• Excellent communication and training abilities.
• Proficiency in data analysis and reporting.

Responsibilities

• Lead team to achieve store sales targets.
• Manage staff scheduling and daily operations.
• Oversee inventory control and product displays.
• Handle escalated customer issues.

Skills

Leadership

Data analysis

Communication

Team management

Organizational skills

Tools

MS Office

Job description

What You’ll Do:

• Drive Sales Performance: Lead your team to achieve and exceed store sales targets through goal setting, performance tracking, data analysis, and continuous improvement plans.

• Team Leadership & Development: Recruit, onboard, train, and motivate store staff. Foster a positive and engaging work environment with strong team spirit.

• Product & Inventory Management: Oversee inventory control, product safety, stock accuracy, and ensure optimal product displays.

• Customer Experience & Store Operations: Manage staff scheduling, ensure smooth daily operations, handle escalated customer issues, and maintain high service standards.

• Store Safety & Maintenance: Safeguard store property, coordinate with maintenance and engineering teams for repairs and upkeep.

• Cross-functional Collaboration: Liaise with internal departments to ensure seamless operations.

• Handle ad-hoc tasks as required.

What You Will Need:

• 1-3 years of experience as a Store Manager or in retail operations management.

• Strong leadership, organizational, and team management skills, preferably with experience in multinational retail brands.

• Excellent communication, interpersonal, and training abilities.

• Strong data analysis and reporting skills, with proficiency in MS Office and related software.

• Ability to thrive in a fast-paced, high-pressure retail environment.

What We Offer

• Market-competitive compensation with attractive commission and performance bonus.

• Learning & Growth Opportunities through structured on-the-job training and skill development programs.

• Career Advancement with clear pathways for growth through new projects and leadership opportunities.