Store Manager (Luxury Beauty - Vivo)

COTY OPERATIONS ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

Join a leading luxury beauty company as an Assistant Store Manager/ Store Manager, where you'll drive exceptional customer service, lead a dynamic team, and elevate the retail experience. This role offers a unique opportunity to shape the boutique’s ambiance while ensuring compliance with operational standards in a prestigious environment. If you thrive in a fast-paced setting and possess proven retail management experience, we want to hear from you!

Qualifications

• Proven retail management experience, specializing in beauty.
• Strong leadership and customer service skills.
• Demonstrated success in meeting sales targets.

Responsibilities

• Lead boutique associates and conduct training sessions.
• Create a luxurious and welcoming boutique atmosphere.
• Maintain optimal stock levels and implement inventory control.

Skills

Leadership

Customer Service

Sales Performance

Organizational Skills

Problem Solving

Education

Retail Management Experience

Tools

Retail Management Software

Microsoft Office Suite

Job description

Join the world of refined luxury and sophistication as an Assistant Store Manager/ Store Manager in Singapore, where we transcend conventional beauty norms. We are seeking an accomplished and highly skilled professional to lead our exclusive boutique store, defining the epitome of customer service and elevating the retail experience.

As the Assistant Store Manager/ Store Manager, you will play a crucial role in shaping the boutique's ambiance and ensuring that every visitor receives an unparalleled level of service.

RESPONSIBILITIES

Your main focus:

• Leadership and Team Management: Lead boutique associates to deliver exceptional customer service and conduct regular training sessions and performance reviews.
• Customer Experience - Create a luxurious and welcoming atmosphere in the boutique. Addressing any customer feedback promptly with utmost sensitivity
• Inventory Management - Maintain optimal stock levels and implement inventory control measures.
• Sales Performance - Sales targets, implement promotions, and analyze sales data.
• Operations - Ensure compliance with policies, oversee day-to-day operations, and manage the boutique's budget.
• Ambassador - Embody the brand's values, represent the boutique at events, and collaborate on marketing initiatives.

Working for Coty means our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you’re someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries – we’d love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.

YOU ARE A COTY FIT

You like to work in a dynamic environment. As an Assistant Boutique Manager/ Boutique Manager, you share your valuable experience to the team and you get energy from working in a fast-paced, diverse and international environment. Other than that, you:

• Proven retail management experience, specializing in beauty environment
• Strong leadership, team management, and customer service skills.
• Demonstrated success in meeting and surpassing sales targets.
• Excellent organizational and problem-solving abilities.
• Proficiency in retail management software and Microsoft Office Suite.
• Ability to thrive in a fast-paced and dynamic environment.

ABOUT COTY
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!