Store Manager – Luxury Audio

Quantum Leap Career Consultancy; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An innovative company at the forefront of sound technology is seeking a dynamic Store Manager to lead their retail team. This role involves driving business performance, ensuring exceptional client service, and maintaining the brand's high standards. The ideal candidate will possess a strong background in luxury retail, exceptional leadership skills, and a passion for audio technology. Join a forward-thinking brand that values creativity and customer engagement, and help shape a unique retail experience that resonates with clients. If you're ready to inspire and innovate, this is your chance to make an impact.

Qualifications

• 4–6 years of experience in luxury retail sales with strong results.
• At least 2 years of managerial experience in a retail setting.

Responsibilities

• Lead and motivate the retail team to exceed sales targets.
• Oversee visual merchandising strategies to uphold brand standards.
• Collaborate with departments to optimize operations and staffing.

Skills

Luxury Retail Sales

Team Leadership

Communication Skills

Problem-Solving

Microsoft Office

Customer Service

Tools

Microsoft Office

Job description

ABOUT THE COMPANY
A trailblazer in sound innovation and design, this Paris-headquartered company is renowned for pushing the boundaries of acoustic excellence through revolutionary technologies. With over 160 patents and a global footprint spanning major cities such as Hong Kong, New York, London, and Munich, the company is dedicated to delivering pure, emotion-rich sound without distortion or background noise.

POSITION SUMMARY
The Store Manager plays a key leadership role in driving business performance and upholding the brand’s image in-store. You will lead and inspire the retail team, ensuring exceptional client service and optimal operational efficiency.

KEY RESPONSIBILITIES

• Lead and motivate the retail team to meet and exceed individual and store sales targets

• Collaborate with senior management and trainers to boost team morale and create a high-performing retail culture

• Oversee the execution of visual merchandising strategies to ensure brand standards are upheld

• Understand customer needs and preferences; communicate insights to management to drive business growth

• Contribute to the development and execution of local marketing and sales initiatives

• Facilitate knowledge transfer by attending product and technology trainings, then coaching the team accordingly

• Track store traffic, client profiles, and sales pitch effectiveness to optimize operations and staffing

• Maintain accurate inventory and monitor performance across sales touchpoints

• Coordinate with cross-functional departments including Customer Support, HR, Finance, Operations, and Marketing

• Fulfill other KPIs or projects as assigned

IDEAL PROFILE

• 4–6 years of experience in luxury retail sales, with a track record of achieving strong results

• At least 2 years of managerial experience in a retail setting; training experience is advantageous

• Fluent in English; Mandarin or other language skills are a plus to effectively communicate with Mandarin-speaking clients

• A natural leader with a proactive, entrepreneurial mindset

• Excellent communication and interpersonal skills

• Strong organizational and problem-solving abilities

• Comfortable using Microsoft Office (Word, Excel, PowerPoint); quick to adopt new digital tools

• Presentable and confident, with the ability to represent a high-end brand

• Experience in workforce management and in-store training is a bonus

• Passion for luxury brands, audio technology, or music is preferred

• Able to work retail hours, including weekends and public holidays as required

Ready to take the lead in a sound revolution? Join a brand where innovation meets emotion.