Store Manager (Luxury)

RYAN OWEN ASSOCIATES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A renowned luxury brand seeks a highly experienced Store Manager to oversee operations in Singapore. The role entails driving sales performance, ensuring exceptional client service, and leading a dedicated team. This opportunity includes mentorship, exposure to high-profile clientele, and competitive incentives.

Benefits

Competitive base salary with performance-based incentives

Training and career development opportunities

Collaborative working environment

Qualifications

• 8+ years of experience in luxury retail management.
• Proven leadership capabilities with successful sales records.
• Fluency in English with additional languages advantageous.

Responsibilities

• Lead daily operations and ensure high client service standards.
• Drive performance and manage team dynamics.
• Recruit, mentor, and coach the boutique team.

Skills

Client engagement

Team leadership

Commercial acumen

Attention to detail

Interpersonal skills

Communication skills

Job description

We are currently seeking a highly experienced and client-driven Store Manager to lead the operations of a luxury retail store in Singapore. This is a unique opportunity to elevate customer experience, drive commercial performance, and lead a passionate team within a globally renowned luxury brand.

Responsibilities:

• Lead and manage the boutique’s daily operations to ensure the highest levels of client service and brand representation.
• Drive store performance through effective team leadership, client engagement, and strategic sales planning.
• Develop and nurture relationships with VIP clientele to ensure long-term loyalty and repeat business.
• Monitor key KPIs including sales, footfall, conversion, and inventory to identify growth opportunities.
• Recruit, mentor, and coach a high-performing team to maintain exceptional service standards and achieve commercial targets.
• Oversee visual merchandising and stock management to ensure boutique presentation aligns with brand guidelines.
• Collaborate with regional teams on marketing initiatives, in-store events, and new product launches.

Requirements:

• 8+ years of experience in luxury retail management, preferably with good team management and clienteling experience.
• Proven leadership capabilities with a track record of achieving sales targets and developing talent.
• Deep understanding of luxury clienteling and high-end customer service standards.
• Strong commercial acumen, organizational skills, and attention to detail.
• Excellent interpersonal and communication skills; fluency in English (additional languages a plus).
• Willingness to work retail hours including weekends and public holidays.

What the Role Offers:

• The opportunity to lead a prestigious boutique and represent a world-class luxury brand
• Exposure to high-profile clientele and premium retail strategies
• A collaborative and refined working environment
• Competitive base salary with performance-based incentives
• Training and career development opportunities in luxury retail

Interested candidates, please click Apply or send your resume to [e-mail].

We regret that only shortlisted candidates will be contacted.