Store manager

hrnet ventures pte. ltd.; Singapore; In loco; SGD 61.000 - 73.000; Tempo pieno

Descrizione del lavoro

hrnet ventures pte. ltd. is seeking a Beauty Retail Store Manager to lead a busy cosmetics store in Singapore.

You will oversee daily operations, build a high-performing team, and drive exceptional service on the shop floor. Responsibilities include recruiting and developing staff, planning rosters, hitting sales targets, managing costs, and coordinating promotions. You'll partner with CRM and marketing to deliver engaging customer experiences and loyalty programs.

Competenze

• Proven retail store management experience, preferably in beauty or cosmetics.
• Must have directly managed a team of at least 20 staff.
• Strong track record in achieving sales targets and managing store operations.
• Experience in staff development, customer service, inventory control and cost management.
• Commercially minded, with strong leadership, communication and problem-solving skills.
• Hands-on and comfortable leading in a fast-paced retail environment.

Mansioni

• Lead recruitment, onboarding, coaching and career development.
• Set objectives, conduct performance reviews and provide feedback.
• Plan rosters based on customer traffic and sales trends.
• Uphold grooming, conduct and service standards.
• Achieve store sales, KPI and profitability targets.
• Analyse performance, identify opportunities and implement action plans.
• Manage store costs and monitor profit and loss.
• Lead from the sales floor and support product launches, promotions and campaigns.
• Build customer loyalty and drive membership recruitment.
• Resolve customer feedback professionally and maintain consistent service standards.
• Partner with the CRM team to deliver customer engagement initiatives.
• Oversee inventory accuracy, stock replenishment and shrinkage prevention.
• Maintain visual merchandising, planogram and store presentation standards.
• Ensure compliance with cash-handling procedures, company policies and audit requirements.
• Coordinate with HR, Training, Supply Chain and other support teams.

Conoscenze

Store management

Leadership

Recruitment

Coaching

Performance reviews

Sales targets

Customer service

Cash handling

Strumenti

POS system

Descrizione del lavoro

Beauty Retail Store Manager |From SGD 6,000/Month

Key Responsibilities

Lead & Develop Your Team

• Manage recruitment, onboarding, coaching and career development.




• Set clear objectives, conduct performance reviews and provide regular feedback.




• Plan effective rosters based on customer traffic and sales trends.




• Build an engaged team and uphold grooming, conduct and service standards.

Drive Sales & Profitability

• Achieve store sales, KPI and profitability targets.




• Analyse performance, identify opportunities and implement action plans.




• Manage store costs and monitor profit and loss.




• Lead from the sales floor and support product launches, promotions and campaigns.

Deliver Outstanding Customer Experiences

• Build customer loyalty and drive membership recruitment.




• Resolve customer feedback professionally and maintain consistent service standards.




• Partner with the CRM team to deliver customer engagement initiatives.

Ensure Operational Excellence

• Oversee inventory accuracy, stock replenishment and shrinkage prevention.




• Maintain visual merchandising, planogram and store presentation standards.




• Ensure compliance with cash-handling procedures, company policies and audit requirements.




• Coordinate with HR, Training, Supply Chain and other support teams.

Requirements

• Proven retail store management experience, preferably in beauty or cosmetics.




• Must have directly managed a team of at least 20 staff.




• Strong track record in achieving sales targets and managing store operations.




• Experience in staff development, customer service, inventory control and cost management.




• Commercially minded, with strong leadership, communication and problem-solving skills.




• Hands-on and comfortable leading in a fast-paced retail environment.