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A leading restaurant chain in Singapore is looking for a Store Manager to ensure outlet profitability and manage daily operations. Responsibilities include maintaining customer service standards, managing staff training, overseeing inventory, and ensuring brand representation. The ideal candidate has at least 5 years of experience in the restaurant industry and strong interpersonal skills. Attractive benefits including annual increments and performance bonuses are offered.
JOB SUMMARY
The Store Manager is responsible for the profitability of the chain restaurant outlet. He/she performs outlet-level support functions,
such as customer service, scheduling, handling day-to-day operations, ordering inventory, and back-office support.
He/she demonstrates the recruitment and retention, training, and motivation of staff, and maintains quality control, hygiene, health and safety standards, and customer's experience in the outlet.
Job Description
Ensure daily opening and closing duties in the outlet are properly executed
Maintain an attractive and orderly appearance in the outlet.
Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience
Manage overall manpower planning, including planning a daily duty roster to ensure optimum use of manpower in the outlet.
Maintain a high level of customer service as per QSC standards.
Perform inventory checks and product ordering.
Ensure overall store image is maintained and the brand is always well represented.
Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.
Orientate and train employees and ensure everyone has a complete understanding of the company’s policies by using the operations training manual.
Develop and motivate team members through capability development.
Execute any other duties as requested by immediate superiors.
Requirements
At least 5 Year(s) of working experience in the restaurant industry is required for this position.
Excellent interpersonal skills
Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
Other Information:
- Annual Increment
- Performance Incentive Bonus
- Flexi Health Benefits
- Birthday Voucher
- Good career progression