Store Manager

The Vetreska Company is hiring a Full time Store Manager role in Queenstown, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• This role is an urgent hire

Role Purpose

We are seeking a dynamic and experienced Store Manager to lead the team and oversee daily operations at our retail store. The Store Manager will have a passion for animals, a strong background in retail management, and exceptional leadership skills. The Store Manager will be responsible for driving sales, managing inventory, and ensuring an exceptional shopping experience for customers in the store.

Key Responsibilities

• Overseeing daily store operations to ensure smooth and efficient functioning
• Lead, coach, and motivate a team of sales associates and pet groomers to achieve sales targets and provide excellent customer service
• Attending to walk-in customers and providing excellent service by understanding customer needs and recommending appropriate products, managing feedback forms, conducting inventory counts, ordering, receiving and unpacking stocks, visual merchandising, and cashiering
• Lead by example on the shop floor and assist with training and coaching of store team members
• Manage grooming appointments and liaise closely with the groomers
• Maintain a clean, organized, and visually appealing store environment
• Develop and implement action plans to maximize store performance
• Ensure store merchandising aligns with company expectations
• Handle customer inquiries, concerns, and complaints professionally and promptly
• Recruit, train, and evaluate staff performance
• Ensure compliance with company policies and industry regulations

Requirements

• Previous management experience in retail preferred, especially in pet care or related fields
• Passion for animals and knowledge of pet care products is highly desirable
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to analyze sales data and develop action plans
• Strong organizational and multitasking abilities

We welcome candidates who are enthusiastic about pets, compassionate about people, and possess a strong sense of business acumen to apply.

If you're ready to contribute to a fun and supportive team while making a positive impact on pets and their owners, we'd love to hear from you!